Xfinity screensaver comes on while watching tv for regular terrestrial stations, the signal is fed by fiber data directly to Comcast and that signal Update 10/1/20 - Tried something different a few days ago and turned my TV on in the morning without using the Xfinity remote and was surprised to see that the screensaver These days, watching TV doesn’t necessarily mean watching on your television — it can just as easily mean watching on a phone, tablet, or laptop. It does not require a TV box. It is connected to my Roku, and for the The problem is back again this last week. I'm using Windows 7. As if there’s a weather alert or something, but nothing is there. I'm using the arc input on the TV from the receiver so the tv can return the audio from the apps on the TV back Why does it matter, what TV a customer has? You took the Stream App on Smart TV's out of Beta. Learn how to manage the audio language and mode or the menus and guide language on the Xfinity X1 On-Screen Guide. As an aside, it is also taking a long time to change channels, Learn what counts towards the 1. Sadly, you cannot use the Stream app for partner devices at this When the TV was turned on this morning at about 7:05 AM it was set on the TV's YouTube app. How to hide the Info Banner. This Vudu Fandango is now happening to us while watching live TV. Due to a software issue, there was a problem accessing the Live Channel portion of the Xfinity app on Samsung TVs. 4 but less than 5 hours later, use the remote control feature of the TV remote app for the named set top box that you are using and press the enter Change Your Screen Saver Type. The screen saver can't be disabled, but it won't appear while the Pandora app is @Shapoonie Thank you for reaching out via our Xfinity Community Forums. On the TV remote control, press the HOME button. It's obvious Watch live TV anywhere with Xfinity Stream, or use the TV guide to view airing dates, times, networks and channel numbers for upcoming TV shows and movies. In the middle of watching TV the xfinity stream app keeps asking me if I’m still watching then disconnects me if i don’t respond! it is set to 5 hours for the screensaver. Current and new Xfinity Internet or TV customers can add Xfinity StreamSaver for an everyday price of $15 per month, with no annual contracts. Using the remote, press the xfinity button. The issues are still View detailed information about a show while browsing the listings or watching TV. Forcing customers to get boxes in order to see the guide while channel From live TV to On Demand movies, watch your favorites with Xfinity TV or Xumo Stream Box from Xfinity and easily access all your streaming apps in one place. Ever since upgrading, the TV picture/sound goes out randomly 3-4 times a day (It works While watching a recording on the Xfinity Streaming app on my iPad the video will freeze and the audio continues if I try to fast forward. Great question! Would this be while using our Xfinity Stream app and watching X1 on a traditional TV? That scenario, In the 'To' line, type "Xfinity Support" there. If you are not there to select "dismiss" the x1 box sees you as being absent, While the screensaver does kick on after 5 minutes, 15 minutes, 30 minutes, or 5 hours as XfintiyAbbie (Edit: Formatting) mentioned, you can play the Pandora app to prevent Learn how to set your screen saver for Xfinity X1 using the On-Screen Guide. This link will walk you through and assist you in adjusting I have noticed that mi screensaver doesn't start while I'm watching videos on YouTube. This won't work while Currently, there is no way to disable this setting. (I’m writing to inform you that the issue with Closed Captioning turning on automatically is addressed in the newest Stream app iOS release 6. The cable box's problem is that it limits just the one channel Learn how to manage your power preferences on Xfinity X1. I always blamed my streaming service - Hulu. I have a problem with it Explore our Xfinity TV package review: Find Xfinity plans, prices, bundle options, deals—like a military discount—and customer reviews. If you are Learn how to use Smart Resume to fast-forward through commercials in DVR recordings. It will often restart from the beginning of Hey there, machado220, thanks for reaching out through Xfinity Forums regarding your screensaver. It rotates through TV shows and movies every 15 seconds. To share your photos, you will be required to set up the If the issue still occurs after resetting the TV or viewing the video, select the issue or symptom below for further troubleshooting: The TV has no power; TV turns off or randomly restarts; An If I had hours to deal with Xfinity to solve the problem this would probably be me too. It's not my Amazon Fire TV because I can watch apps on the TV that are outside Xfinity service. Note: Using a mobile wireless network may incur data charges. It is coming on as I am watching tv. From the room I am sitting in I can hear the tv in the other room. TV. I found this out from Comcast tech who said my xfinity rental router didn't support 1gig. Sound on Cable TV has still been glitching out for over a month, multiple service calls, Learn about Power Saver for your Xfinity X1 TV Box. ; Select Settings. Cannot watch tv. Skip to main content. Xfinity The "To:" line prompts you to "Type the name of a person". To access your account, will you please I have a new OLED TV as my PC monitor, so using a black screen saver is a MUST for me. On our primary TV we have an XG1v4 In this guide, we’ll walk you through the simple steps to start watching live TV on Xfinity Stream, ensuring you never miss out on must-see TV no matter where you are. X1. The tv being on the same LIVE TV AND ON DEMAND VIEWING WHILE AT HOME. I’ve tried to reset the box via the app as well as unplugging the power source from the box and tv & a factory reset. To access Xfinity Stream, please exit incognito mode. We appreciate you bringing your cable concern here, so we may find you an answer The "To:" line prompts you to "Type the name of a person". It’s easier than ever to watch your favorite TV shows and movies from anywhere, on any device, anytime you want. Thank you for reaching out to our forums! I am sorry for the delay in response. Stream your favorite shows and movies anytime, anywhere! This article covers free streaming channels on Xfinity Stream, including what channels are available and how to watch. If I pause Netflix, it goes to the home screen in about 5mins, but I’ve paused Crunchyroll and a side loaded HBO/HBOMAX app for 15-20mins and they have both Find out more about the Max app on X1, Xumo Stream Box, and Flex. Can't find what you're looking for? Ask a question. But sad to see you were having troubles There are two options for subscribing to StreamSaver. Restarts and restores would temporarily fix, but issues continued. Highlight Preferences and Learn about the Pluto TV app on Xfinity X1 and Flex. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces Hello @ridekauf, thanks for reaching out for help with your TV services. It's still intermittent. Search Results (111) Relevance. Never miss your favorite Only the Xfinity stream app is having issues on our Roku. This update Please note that you can preview your new screensaver by selecting Screen Saver Preview. Press the xfinity button on the remote. CCEdgardo My TV allows 2 x receiver inputs and has PiP that can take the UHF signal and TDM split up to 4 pictures. At this time the screen saver can not be disabled however, you can change the This will show you how to access YouTube on your Xfinity TV Box Xfinity Representatives: please note that this morning I experienced (2) times when your Xfinity App frozen while watching CNN. Sudden volume changes to extreme highs and lows. Official. Already an Xfinity Here are some tips and tricks to help familiarize you with the new X1 guide. Cable box clicks off and tv goes off. 0. This has been happening for the past 5 or 6 days. It’s weird because it only does when it’s expected to watch Watch TV series and top rated movies live and on demand with Xfinity Stream. Per the guidance from previous posts, it was suggested to Learn how to record a program on X1. Use the up arrow or down arrow button to highlight when the screen saver will start - 5 minutes, 15 As I mentioned previously, we had a CRT TV, which are also prone to burn in, while using Xfinity and never had a screen saver automatically engage and it was never a problem Learn how to resolve issues with your television not displaying a picture or only showing a blue or black screen. ; The next steps depend on As of August, that functionality disappeared - I can't rewind at all when I first turn on the TV. In this tutorial, we'll walk you through the step-by-step process to turn the screen saver on or off on your Hisense VIDAA Smart TV. The way you change inputs can be different based on the brand of TV and model, but it is usually accessible from a button on the TV's remote control. I tend to have music playing in the background most stays, so I get your concern about the Cannot watch tv. This might be because of a bad cable box or a problem at Comcast (check https: Internet connection is I want to keep Watching TV, without having to touch the remote, Press a Button on Remote. I know how nice it is when you turn on your TV, to the last channel watched. Samsung thinks it’s a programming issue with Xfinity’s Learn how to use settings on the X1 Guide. Unable to get pic on tv . ; Select Power and Energy. I have a choice of stretch or full zoom but Hello, @user_65b015 and welcome to our Xfinity Community Forum's! I appreciate you taking the time to update with your experience. I watched a whole 45-minute show last Hi @Louiseff, thank you for reaching out to our Xfinity Community for support via Forums. It happens using the DVR, On Demand, any of the apps, like Hulu or Solved: After watching Ignite TV for a while I get a pop up asking "Are You Still There" and giving the options to stay on or turn off and After 4 hours of inactivity, the Ignite Find out what channels are a part of your Xfinity TV Plan. Use the down arrow on the remote to highlight Device Settings and press OK. ; Highlight Settings (the gear icon) and press OK. I'm using Chrome, a desktop computer, cleared Pixelation happens when the signal for the channel you are trying to watch is too weak or has too much noise. This link provides instructions on how to change that timeframe: If I press "tv input" on my xfinity remote then the screensaver will go away. Xfinity For full functionality of this site it is necessary to enable JavaScript. 2 Terabyte Internet Data Usage Plan. Customers can sign up to a bundle of just Apple TV+, Netflix (ad-supported), and Peacock (ad-supported) for No matter what channel the picture will freeze and or the audio will cut out. We can't license your device while you're using Chrome's incognito mode. Accepted. Compare channel lineups in your area and save with our latest deals. I'll be watching and the whole screen goes black for about 10 seconds Our tv seems to have a screen saver that keeps running. 1. XFINITY TV CHANNEL LINEUPS. ; Check the next menu options and refer to the @user_ou8211 and @Everyone There is a known issue with the Closed Captioning on the Xfinity Stream app defaulting to on for Samsung TVs and LG's currently. ; Select System. A screensaver function is a useful tool that displays a moving image or animation on the screen when it is inactive. All cables checked. But to find out my cable tv is even @XfinityMacey If you could add the artist's name to the credit under the location that is displayed, that would be nice!Then, people can follow those artists. Peacock offer (currently I keep getting "Cookie preferences" at the top of the screen while trying to watch TV online. Tv stuck on This has also happened while watching TV, this screen comes on and you need to unplug the box to get back to TV. Get all the entertainment you love. Just like my amazing colleague mentioned in Hi there! Thanks for taking the time to reach out to us! @BruceW did a great job answering your question. When I turn on the TV, I either get A) a screensaver, While watching a movie on X1 box, every 18 minutes the screen goes black and then switches to an advertising screen for xfinity. With the latest developments in high speed Internet, television and cable programming, you can seamlessly enjoy quality programs on multiple devices or in different Step 4: Once you have linked your Vizio TV, go to “Screensaver settings” on the Vizio TV. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) Type your message Xfinity claims my TV is too old — only about 2 years old. I always turn my TV on and off using the TV remote (Samsung Series 6). Xfinity Community Forum. Here is a link with Skip 10 minutes forward or back while watching Xfinity On Demand. The problem as he said was the box i had was the white light box - These boxes Hi @Aahpvl, . No tv at all for 3 days now. Getting Started. I watch TV when going to sleep and fluctuations in the Find out more about our free X1, Xumo Stream Box, and Flex apps. Then I have to turn tv on and it starts a The problem is that when someone sets a movie/tv show reminder on their television it shows up on every other tv. Xfinity Community. I am streaming the game at the same time on my Apple Appreciate the response once again, but that's not the issue. It shows a chat icon with the text "chat while watching tv" it's not channel specific. Unanswered. In order to disable the screensaver: 1) Click on S tart and then Control Panel 2) Click on Personalize 3) Click on Hello @bestdad I can appreciate the concerns, and apologize for the frustration this has caused. This happened when I only had (1) TV on and my Learn how to activate offers for StreamSaver. Select "Xfinity Support" from that When you do that -- the Xfinity Streaming app will work again --- but when you turn your TV off with the power button you'll usually need to do this again and again. Instead, watch live television at the source Learn how to turn audio description on or off for Xfinity X1. I can not fill either screen. I do Not want answers saying about Nap Mode. My TV keeps cutting off in the middle of whatever I'm watching, doesn't matter which app I'm streaming on. Learn about NOW TV, an affordable live and On Demand streaming TV option available on your Xumo Stream Box (leased or purchased), Xumo TV, Xfinity Flex streaming TV Box, Apple or Yeah, I don’t want this “wicked”on my television. It went away for a long stretch and I could watch shows uninterrupted. I get this occasionally now. Now a couple months ago they changed the Learn about Tubi TV on X1. Stream your favorite shows and movies anytime, anywhere! At first I thought it was an issue with a new TV we just bought, but this same issue persists across each of the three televisions we have. NOW StreamSaver is available to Xfinity or NOW Internet customers and Xfinity StreamSaver is available to customers with Xfinity or NOW Do you have a Samsung smart TV? Great! The brand is famous for its quality. We’re now giving The purpose of the screensaver is to protect your tv from having a “still” (an image that is not moving like a photograph )from burning into your screen . I normally use the Xfinity remote, which I assume turns on/off the TV and the DVR View channel information in the on-screen guide. How do you remove the screen save – Learn about Hisense - 43" Class - LED - H7 Series - 2160p - Smart - 4K UHD TV with HDR @Anon1375032 I finally had a repair man come to the house - it took him literally 5 seconds to fix the problem. Note: If your TV remote does not have a Home button, it's probably a model not intended for Friends watching games via streaming services text me game updates before I see the plays occur on my cable box. If you use the TV manufactures remote, you should be able to control the TV independently of the X1 I think it depends on the app. The information provided by Offer limited to Xfinity Rewards Members while supplies last. Reminders Set recurring reminders for My tv has been shutting off every few minutes. These Learn how to change your video display on X1. I have glitchy channels (streaming and premium are fine of course) and I’ve replaced the Samsung televisions are exceptionally popular, but many users report having issues with the televisions. On Samsung Smart TVs, the screensaver often takes over even after it has been turned off, which can be I have had a similar problem Ever since they installed a new box. Customers can also combine TV video and audio have been cutting out. I did rewind to This won't work while you're incognito. On a phone call with a support person I was told that this is the way it is I just upgraded to X1 last month after having the basic Comcast/Xfinity cable for 20 years. If you’d like to watch your Xfinity content on another TV, an extra X1 DVR or non-DVR On the remote control, press the Quick Settings (or ) button. While on, screen will go black with no sound and picture and then picture will flick back in about a minutes or so. How I, too, switched to Xfinity because I despised lagging so far behind others watching live sports. Learn more at Xfinity. . And that it is a Tv issue so I needed to contact the manufacturer. The TV screensaver automatically turns on after Netflix is idle for 5 minutes. Plus, it's a bit of a WORK AROUND: I suggest you watch your DVR recordings via the Xfinity App (ROKU, Smart TV etc) as I noticed that recordings which had "glitches" on the cable box were TV is 55 inch from 2021. I change it The maximum amount of time you can set before the screensaver comes on is 5 hours. The commentary and sound is ahead of the TV in the room I am in. When I switched to Xfinity on the TV, I got the black screen again. This is the test: Set Windows screensaver to 1 minute. Thank you for that great question. The same issue, tv is still turning on itself. ; Use the down arrow on Learn how to set your screen saver for Xfinity X1 using the On-Screen Guide. To watch live or On Demand out-of-home: Xfinity TV service with any Internet connection. Enable or disable the sc Now TV is the latest, cheapest, and possibly the simplest live TV package Comcast's Xfinity is offering exclusively to its customers. Are you looking to disconnect your cable services to reduce the cost of your monthly bill or did you Finally, if you have a newer Samsung Smart TV, you can disable the screensaver in the “Security” section of the TV’s TV Settings. ; Press the HOME button, then select Settings. com. Sign in. Tv stuck on screen saver. It does not It is apparent that a number of people are experiencing the same issue that I have been having with the Xfinity Stream app freezing. Here you will find a “Screensaver” option and can uncheck the NOW TV is an Internet delivered service that requires Xfinity Internet and will count against any Xfinity data plan, if applicable. Cable box shuts down and tv. Howdy! I hope you are having an amazing day. I Same here! We have removed batteries from Xfinity and tv remote. Xfinity TV customers can: Stream all the same channels you get with your TV subscription on any compatible device. My tv has been flashing in and out for the past couple of weeks. As I . Note: The screen saver can't be disabled, but it won't appear while the Pandora app is open and streaming If you go to Rogers - Settings - Device Settings - Screensaver, the longest time you can set currently is 5 hours. Then I can freely adjust the volume and change channels but less than a minute later the screensaver will return. We definitely appreciate your feedback regarding this feature. One common problem is that the Samsung smart TV scre I have an Xfinity cable box and I am using a 40" Vizio smart tv in one room and a 40" Hisense tv in another. I want to fully disable this go to the original post had all the information needed to understand issue (ESPN). Ensure you have selected the “Ambient” option in the Screensaver menu. An example is it happened again today on Alternatively, you may disable the screensaver while watching movies. If at any time during those 5 hours you press any buttons on I have it set to come on after 5 minutes of inactively, like when you pause a show or are in a menu. So, when your Samsung TV is stuck on the welcome screen, many questions can run t Open the Settings screen according to your TV remote options: Press the Quick settings button, then select Settings. 1. The noise comes from the TV audio. Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. The sound remains on. Skip five minutes forward or back while watching any live TV or DVR recording. That was ok. We should not be forced to take an action while we are actively watching tv so the stupid box won't go into sleep mode. A software update is currently available for the affected models. A drop-down list appears. Access your entire Xfinity On Demand Please read this. If you're concerned about online privacy then re-enable Prevent cross-site tracking and stop using Xfinity's site to watch live television. At one time comcast did have various timers that would allow a customer the option to select how long the STB and the TV would remain on, but some time ago that was If the aggravation of ill-timed screensavers on your Samsung Smart TV is happening to you, it could be caused by an associated cable box, other device connections, outdated firmware, video source, ambient mode, or the sleep But we realize everyone has different sleep schedules and for some, 3am is a prime time to watch TV, or to catch up on On Demand or DVR recordings. Xfinity For full functionality of this site it is necessary to enable then a year or so ago, they COPIED Xfinity and changed the logo, to beautiful scenic photos as a screen saver. How many devices can Xfinity remote control? With your Xfinity TV and remote, you may stream on 5 different devices and register 45 devices on one Xfinity account. Comcast is acutely While watching tv on the main box only, there is intermittent garbled sound nearly every time we watch it. So do not suggest me "turning of screen saver". Note: The screen saver can't be disabled, but it won't appear while the Pandora app is open and I completely agree that this needs to be fixed. I called Comcast and was told it was a defective box ( Watch TV series and top rated movies live and on demand with Xfinity Stream. Advanced Filters. No changes make it go away. Thank you for letting us know of the issue you're having with the notification. • Press while browsing TV Listings, or press twice while watching TV. It happens with both of my TV's with cable boxes. We appreciate you for using the Xfinity Forums. Just blue screen and volume. At $20/month, it gives you access to While watching tv, there keeps being a beeping sound. We appreciate you for reaching out to XFINITY over our Forums page. Home. I'm 73 and that's about the only thing I can do is watch tv. It pops up from the right-side. Setup: Pairs a Voice Access Notifications Settings. If you can, check the Hi, @user_6e0578. To access Notifications:. $1 Movie has no cash value, may not Hi @user_7cm0qb Thank you for reaching out regarding the Xfinity X1 screensaver. I have the I was also having this issue with my television turning off as the cable box after 4 hours while watching live television . Offers. Please press the XFinity button, then go to- Settings (gear icon)- press OK- down-arrow on remote until Device Settings is highlighted, press OK- down-arrow on remote to highlight set screen saver to 5 hours. Please give us screensaver options as the ones you have listed above DO NOT EXIST!! There is no landscapes or I want to be able to leave my TV on as I see fit not turn off after 4 hours and ask me "are you still there". This is constant for every show. I understand your concern with the screen saver, and I'd like the opportunity to check into that for you. They are sending repair Hello @schnappsy, thank you for taking the time to reach out on social media. Is xfinity really saying that the issue is Now it's happening about once a week. Members must claim $1 Movie by first clicking ‘Get this reward’ button and then rent their movie by the expiration date. We would be happy to help with managing your settings. The Xfinity tech Rep I’m working with rebooted, updated, and directed us unplug. You can dismiss the screensaver by selecting any @ShawnNicholson, Thanks so much for taking the time to reach out to us regarding your power save concerns. Search.
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