Xfinity wifi login password not working. Next I tried different devices.



Xfinity wifi login password not working 0. Nothing is Why Xfinity Stream Not Working On WiFi. If you don't see your wireless network, scroll to the bottom of the list and type your network name and password. user_qjzh9g. 253 1. 1 address with the same login ID and password that has always worked. If Outlook did not ask if it was not updated to your new Xfinity password you may encounter issues. Solution I found was getting off my (important, verify xfinity did not turn Wi-Fi back on during reboot, occasionally their system updates reset Wi-Fi "especially the public shared Wi-Fi" back to on during reboot. It just times out. The sticker on the side shows two SSIDs and what I assume is the password for those. • Type your message in the text area near the bottom of the window • Press Enter to send it (xfinity did sell me a phone. I am a Customer Expert volunteering my time to help other customers here in the Forums. If you’ve already changed your Admin Tool ID and password, log in with your information. Shows connected but offline. password == your xfinity password. @Vicwalker wrote:. Xfinity technical support keeps running diagnostics and tells me Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Learn how to use the admin tool and change your WiFi network name and password. In this blog, help, Xfinity tech was here this AM and replaced the XB7 with a newer XB8 and now I can't login to https://10. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns Learn how to improve your WiFi home network performance. When I check the modem's settings, the old password is still set and devices will connect using the old password. No ISP can guarantee speed/service over WiFi. The support page on both Xfinity & Arris' website says the default username and password is "admin" and "password" yet when I try that it says I have the wrong password. I have looked online and it looks like the usual process is to be on the network, visit 10. Check your saved passwords. My phone works on my jobs wifi but when I come home it's indicating "connected but not connected to internet" which is odd since the wifi at work connects to my phone with no None of my devices can successfully sign on to the wifi. Instead, type "Xfinity Support" there. I enter my user name, password and get thrown into a verification loop - where I enter my Comcast account number and it asks for either my address or phone number associated with the account. I have had this comcast and email accounts for many years, forwarding them to a yahoo email address New Customer. Hello tvc21 and welcome, There are 3 means by which you can log into the xfinitywifi SSID as follows: 1. I did a reboot to the gateway, unplugged it and plugged it back in and even Steps To restart Xfinity gateway Physically:. not a tablet) As near as I can tell this stopped working around November of last year, presumably from an update as nothing has changed on my side. Unplug Devices: Locate the power cords of your gateway and modem, and unplug them from the power source. Following is some more information: My Canon wifi printer suddenly stopped working on my Xfinity wifi. In other words, look at a list of available wifi spots, find XFINITY, connect, enter username and PW, download secure certificate, connect, voila, internet. After resetting your #1 Reset your Xfinity router or modem. A pity. It’s a practical first step in internet troubleshooting. They're all saying the password is incorrect, however it's the same one from the Xfinity app. 1 with Admin username password: password also tried nothing . Sign in to the Xfinity app after, and it will display the WiFi tab. But my phone and my wife's phone will not work on wifi for some reason. Connect your Nighthawk (or other router) and configure as if it is connected to a Learn how to connect to WiFi with an iPhone. Just adding another data point. Message says "Incorrect password for admin!". If your Xfinity Stream app is not working on Wi-Fi, it could be due to a variety of reasons. Learn how to change your Xfinity WiFi service set identifier (SSID) and password online. U. Below are the two login screens that come up when I try to login to xfinitywifi and cablewifi. Usually the username will be “XFSET” and Password : “become“ Method 2: Change the WiFi Password Using the Default Admin Credentials. To connect to wifi services with http login pages you need to disable any VPN while using the web page to authenticate your device. All variations of my passwords do not work. below. 1. How To Fix Xfinity Stream Not Working On WiFi. have tried to restart many times. Do not connect personal router until after above reboot step #3 is completed. 1 Message. Check Spam Folder: Important emails might be miscategorized as spam. Google Wifi products include the Nest Wifi and Nest Wifi Pro. 2 years ago. On that page - my Username is showing as a string of numbers - it is NOT my Some steps you can take when your Xfinity Wi-Fi isn’t working include: Resetting your modem or router; Checking your network cables; Investigating outages; Using the Xfinity My Account app; Moving closer to macOS: Click the Wi-Fi icon in the menu bar. If you're still having issues getting connected, have you by chance confirmed your password by using the Xfinity app? Just log in, navigate to your Wi-Fi tab, and then select the Wi-Fi settings. Please try again. I'm not sure exactly what device I'm using but it's the rental xfi gateway, I don't use any other routers or extenders. To fix this, check the hotspot location map and try moving to a new ***Validated Solution as of 08/2019*** Hi jcthorne. Learn what to do when you have a problem with a Nest Thermostat connected to your Xfinity Home system. I can connect to my work VPN from home just fine using mobile hotspot from my TMobile phone however I would like to use my WiFi for this. Also they tried to reactivate on their end but it didn’t work so we had to have a tech come out and they fixed the issue. user_77kjas. The network name is displayed on the list of available networks. If you forgot your password, you can reset it from the Xfinity official I tired the qrcode does not work keeps saying inccorect password. Tried many times and the information I enter matches what is on the modem. If Xfinity Wi-Fi is not working despite trying these fixes, call Xfinity customer support by dialing 1-800-Xfinity (1-800-934-6489). No guarantee on the manual settings working though. As you are typing a drop-down list appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Xfinity Community Forum. For the past 2 days it hasn't been working. If you have a saved password on laptop for xfinity wifi erase it. " I have tried both links and get looped back to this page. Nomed. I have reset my router and tried these creds: admin password admin Password XfinityID password NetworkName network Password It used to work and stopped working a few months ago. We are happy to work with you and to help with your Wi-Fi pass if you are still having issues. This is where I found out that my "guest wi-fi network" operates at 2. I need VPN to connect to my computer at work however ever since the restart, VPN fails to connect. For the short term, your Xfinity admin account is probably compromised and they are able to login as you, they check the account, and see the WiFi password. IPV4 addresses not working. To update your password in your Outlook settings: Took it off went back to Wi-Fi and it once again said IMAP I am unable to open the Xfinity login page when I am connected to the Internet using Xfinity cable internet access. Click "Sign In" Click the "direct message" icon Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Welcome to the Xfinity community! Our community is your official source on Reddit for help with Xfinity services. Additional Tips. Alternatively, you can chat online with Xfinity Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. com/support/articles/view-change-wifi-password is helpful. I do not have VPN connected, phone is up-to-date and I have tried all other suggestions I have found. And user name if possible, on mine you can`t. comcast. -click see networks( under wifi name) -click advanced settings -Click LAN and WAN - Click edit LAN -update range to 10. If I am trying to login to an xfinitywifi hotspot, but when I enter my comcast business credentials, it says: "The username and password entered do not match. Printers often have a Wireless Setup Wizard that walks you through setting up the WiFi connection. How to connect XFINITY WIFI SECURE NETWORK SSID: XFINITY MOBILE OR XFINITY. VPN was working until a few days ago when I restarted my comcast box. @user_93efaa Just to clarify, were you trying to change your Wi-Fi name and password? When you use an Xfinity gateway it's super easy to update those by downloading the Xfinity app. /password, which did not work. To send a direct message you may need to: Click "Sign In" Click the "direct message" icon Haven't had an issue for 3 months. Mine isn’t working on my phone -. Obviously it's some kind of setting issue blocking vpn. The COVID-19 notice links to a map of hotspots that should work. - I go to settings to choose Xfinity WiFi and the pop up page never pops up so I can connect and renew my device I’ve tried everything it just says the network is insecure without giving me a pop up screen to connect my device I’m tired of this I changed my wifi password and most of my devices cannot connect to the wifi. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time Your Xfinity WiFi not showing up can be caused by many different factors. click on the business customer user link then type in your business class email address and password 2. The password is NOT wrong. the problem of is when he tries to connect to a hotspot using his Comcast Xfinity customer info paying for the right level of service, instead of connecting to the hotspot it just directs to a page I am an Official Xfinity Employee. admin) Check and see if you have an option to enable the "guest wi-fi network" on your wi-fi router. If you’re just looking to tweak a few settings—like the Comcast WiFi password or Comcast network I can’t connect any other device to my Wi-Fi pass. There may be one from old set up that is conflicting. you can resolve issues like Wi-Fi not showing up, Xfinity internet not working after reset, and more. I have already tried a factory reset on my router and I still cannot connect to 10. If it did not, make sure you have enabled dhcp client on the router. I hope they have an alternate form of resetting the password because that page is not working whatsoever for his account. When I do that, it works fine. An operating system update for Apple devices may have an effect on the WiFi experience on those devices. I'm not sure how to check bridge mode and I don't think anything has been changed in the app but I'm also not sure where Of course I know the username and password of my Wifi, and of my xfinity account, but these are not the same as the router login. The built in wifi did not work well for the size of my house so I used my night hawk. To do this: Enable WiFi access on your device. Find outage information for Xfinity Internet, TV, & phone services in your area. Tried changing my default browser to Chrome. Tried different computers, tried the phone. To change your WiFi password the link: https://www. aaa. We ask that you post publicly so people with similar questions may benefit from the conversation. • Select "Xfinity Support" from that list. I do not have any control over my wifi. . 4ghz channel and kept saying it wouldn't connect - it is my understanding it's because the password was the old one and I got "unable to connect" every If none of the above solutions work, contact Xfinity support. I use Xfinity wifi pass from home all the time. Sign in. So, to everyone who has had so many problems with Wifi calling not working, I have no idea how old this article is, they're not ever dated, but it's obviously a known issue and one they still haven't rectified! No surprise there since this has been going on almost a year for us. I tried my personal Macbook, work Macbook and iPhone I recently purchased a new laptop with Windows 10 to replace my Windows 8 PC. 4 GHz. Typing it results in an "incorrect password" message, even though it is correct. My location is shown on the map despite being residential. Typically, folks update the login when they first get the device, and it's easy for it to slip the brain if you don't use it much. I changed the password and all now seems to be well and working fine. I understand your concern with the WiFi, and I'd like the opportunity to check into that for you. Restart your device and scan for available networks again to Comcast email is working on my laptop, but I stopped receiving Comcast emails on my iPhone 15 last week. click on the non-business customer user, which means residential and use your residential email address and password 3. Select your WiFi network name (your printer may call this an "SSID"). I tried to create a fixed IP address for the Ring doorbell--still no luck. If you haven't changed the username and password before, it should be the default login. I know for a fact the password is not wrong because I set it myself, and have inputted the password several times, via manual type and via copy and paste. The most common way to The issue is not with the router its with your password manager on laptop. The password had been changed by the tech on the 23rd to my cell phone number. My Canon wifi printer suddenly stopped working on my Xfinity wifi. apartment is 1k square feet but the wifi still will not work in the bedroom down the hall. However, the XFINITY router cannot be accessed through the 10. The issue occurs because there might be an issue with the internet signal or external connections. Reset old password not on home network. and password. Email Filters: Ensure filters aren’t accidentally hiding emails. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time We understand wifi on demand no longer exist. Hi there! I'd be glad to ensure that this gets looked into further. I'm planning to reset the modem this evening after everyone is done working/doing school in our house. 3. So that lets me know that it had connection but couldn’t connect wirelessly. I enter the user name XFSETUP-2402 and the password printed on the modem and when I click enter it tells me Incorrect User Name. com URL doesn't work either. I gave that to the tech twice, he reset the password and left. To find your email on xfinity. true. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time If your Comcast router isn’t working, there may be something you can do to fix it. You're good to automatically connect to secure Xfinity WiFi hotspots as soon as you turn on your phone. Much to my surprise, there is not a visible reset button anywhere that I can see to reset the Gateway back to the default @user_rw99qt Try updating the password using the admin page. When I try to create a new Xfinity ID, it states "this information doesn't match our records", after I enter my phone number and the code they send. " Click "Advanced. So I tried accessing the adimin login via a different browser. @millardyoung. There are several ways to change your SSID and password, each having a few steps involved to ensure that they are changed properly. Try a common username and password combination: By default, many routers use a blank So - when I am traveling I have been able to log into an xfinity hotspot on my laptop but - your service refuses to authenticate my iPhone. The link to download the Xfinity Wi-Fi Hotspot app from either the Apple App Store or Google Play Store is located here https://comca. All inquiries for NOW Wi-Fi would need to go to the phone number provided on the confirmation email you received when you bought your pass. That link doesn't help at all and I have tried to connect to the Xfinity wifi to plug in my internet information and there wasn't anything prompting me to login to my internet. 2nd - check that your router received an IPv4 address from Comcast. " With a laptop, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at http://10. 1 IP address using the same 10. Note that the reset will clear any customization you have done. I never received any type of login information to connect other devices I can’t connect any other device to my Wi-Fi pass. Try changing broadcast SSID with the phone app, then try to connect a device that is currently not connecting to it. Note that this is Outlook Classic (new Outlook doesn't support pst files I use for archives). Official Employee • 1. Works only on Xfinity wifi account or webmail only. Please send a private message with your name, the complete service address (including city, state, ZIP, suite number, etc), and the phone or account number, and any pertinent details-- like the ticket number(s)-- so we can help. These passwords are sometimes printed on a sticker on the router itself. To access your account, will you please send us a direct message with your full name and complete service address to “Xfinity Support”. Select "Open Network Preferences. The connection just times out. Every other wifi device in my home works just now my phone does not. I tried the default value of "password" and received a message advising me that I am using the default password and I was prompted to change it. signal is very slow and goes out constantly. Obviously something has changed with my xfinity wifi 3 weeks ago that has caused this problem. Odd. 1, and use admin and password as credentials, but that doesn't seem to work no matter how many times I try it. I tried to use the "working" Ring doorbell on the Xfinity wifi, but I had no luck. Xfinity For full functionality of this site it is necessary to enable JavaScript. What Im trying to do is get into the router to see if I have any ports blocked what would be preventing the connection of a device to it. I've been locked out for 5 minutes. Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. Download the Xfinity WiFi Hotspots app. If you have not already, please review both the Posting Guidelines and Rules here on the sub. Here are some common issues and @KennyFresh Thank you for reaching out on the Xfinity Community Forums. This is the UN-OFFICIAL discussion and support group. A few days ago, this stopped working. Xfinitywifi hotspot at [Edited: "Personal Information"] has stopped working. Got the port right, ssl on, password authentication, figured out the outgoing server, etc. non-Comcast user mean [Xifnity user name]/[wifi password] - does not work I already have the WiFi name set up, I already have the wifi password set up. 4. However, the 5Ghz band no longer shows up as an available network that I could log into (it used to). Then I still had issues. I know it may be a pain on other devices, but the roku should not be able to log you in with the old password, and present you with a login screen where you can enter the other xfinity accounts credentials. and this needs to be done via the primary Xfinity ID login:https Enter your Xfinity Wi-Fi username and password when prompted. 1. A number of devices tell me incorrect password while others are able to connect with the existing credentials. 15 votes, 59 comments. It shows up as a network but when trying to connect it either doesn't connect or if it does (after resetting) it works for about a minute before not working again. Internet. Likewise, it is also necessary that you input the correct Xfinity account details to access the Comcast email. If you haven’t changed the username and password, log in with: Username: admin; Password: password If you changed your ID or password but don't remember it, you can do a factory reset. Rebooting your router or cable modem is an easy solution if you can’t connect to your Xfinity internet. Since I've not factory reset my modem before, I didn't want to kill my internet for the day while I try to reach Comcast to reprovision my modem on their network. Working with support seems very underwhelming, most The issue is not with the router its with your password manager on laptop. Didn't work. 4 GHz--still no luck. I can understand how this experience would be frustrating when you're working on securing your network. I chatted with comcast - they merged the network and then somehow made it worse. description == anything, how you want it identified in the mail app. Changing your Xfinity WiFi password is an essential step in maintaining the security of your home network. I also wanted to I just got my xfi pod and when I connected it to my gateway and try to use my WiFi next to it, it knocks me off the network and says my password is incorrect or authentication When I try to join XFINITY - it says incorrect password and takes me to the enter password page. Once you log into the app you'll want to Learn more about what to do if you can't log in to your account. For thr past week, however, i have been unable to access the login page. The only way I can load the page and then login is if I connect to the Internet using my phone as a hot spot. I have an xfinity supplied and branded Arris TG862G/CT modem/router, whose admin page is accessed via 10. 4ghz password was the old password, the 5ghz one was the new password - my one device that worked connected to the new name & new password - all other devices must have been connected only to the 2. This was working for > 10 years and now is not working. Tech support. Just goes back to sign in screen. (TVs, Laptops, and consoles can't connect) Learn how to change or reset your password. My Xfinity wifi was working great up until yesterday. My son's school laptop is working and also my daughter's kindle is working and connected to wifi. Welcome to /WLED! This is a community mainly for WLED users to ask questions Google Wifi is the mesh-capable wireless router designed by Google to provide Wi-Fi coverage and handle multiple active devices at the same time. but he is not able to get in at all and separate my information from his. Verifies two things. Also, if you are not having this issue on other devices then it is something with the PS5, not the WiFi. Every new login should be a clean one, especially after all in-home Rokus/phones/PCs have been logged out of Xfinity and then logged back in. I don't know if a secondary email account can login and see the WiFi settings or not, or perhaps they're using the phone app to see it on their phone or your phone. I use my landlord's wifi and login password on all of my devices and she said she has made no changes to anything so I'm stumped. Xfinity has monopoly in my area that's why they don't care if vpn is working or not. I reset my network settings on my phone still nothing. But it does not update the modem. Check if the Xfinity Hotspot network is operational by verifying with other nearby users or Xfinity customer support. 1K Messages. com, click the Account icon in the top-right of the home screen and then click Check Email. They can check for account-specific issues or provide further assistance. The 2. Identity: Xfinity email/username Password: Xfinity password Leave all other settings as default. If that doesn't work, log out of the app and then reset the modem to factory settings. Next I tried different devices. Xfinity wifi pass not working. xfinity. Your router's IP address is listed as "Router. I sincerely apologize we currently do not have support NOW Wi-Fi over the community forums platform. Cannot log in. Comcast will only ensure the Internet is up and working and will not troubleshoot specific device connection issues, you will need to do that yourself or contact an IT professional. The internet works fine connected via Ethernet. When will this issue be resolved ? Thank you Good evening, u/acct256, and thanks for reaching out through our subreddit about your WiFi network name and password concerns. 1 in the browser URL, admin as the user name, and either the printed password on the bottom of the device, or my wifi password, or my xfinity password, but nothing works. 1 The other IP address you guys use, I think for businesses, also did not work. 11 to 10. any ides what could fix thi email == [your username]@comcast. Be sure to go back in once you have your device set up, and switch it back. None of these past logins should persist in the network after a new login is performed. If that doesn't work, and admin/password doesn't work (note these are case sensitive), you'll have to factory reset the gateway. Is the hotspot showing as xfinitywifi or XFINITY in your Wi-Fi list? Also, are you able to connect to Learn how to connect to Xfinity WiFi with an Android phone. I am not a Comcast Employee. Downloaded the X app on iphone. Then, I reset the password. Community Specialists will provide official support between the hours of 6:00am - 12:00am Eastern Time This is clearly an Xfinity system issue. I cannot change the Wifi password from the modem itself - that option is grayed out. Thanks so much for taking the time to reach out to us regarding your issues logging into the modem. Some of my devices are not recognizing the correct password. Xfinity tech support activated it. Yes this is an Xfinity device. The Ethernet functions fine, I get about Go to “Settings” > “Apps and Games” > “Xfinity Stream” > Install > Open the Xfinity Stream App > Login by entering your credentials. net as domain and if it fails open the Xfinity hotspot app and download all of the updates right before you try to connect. If you have questions about your services, we're here to answer them. It figured out the rest and just loaded. Note that I had unlinked the account and now trying to re-add. Wednesday, April 10th, 2024 12:05 PM. Also it may be less secure to use the manual method because the certificate is not Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. I also just activated a new iPhone SE purchased through XM for an existing XM line. Using the SSID in the gateway's "Username" box won't work to access I tired the qrcode does not work keeps saying inccorect password. Get status information for devices & tips on troubleshooting. Then, he said try admin/last 8-digit of S/N and it worked. If you changed your ID or password but don't remember it, you can do a factory reset. Previously, I had used my phones MAC address on my Xbox to work around • The "To:" line prompts you to "Type the name of a person". Please let us Trying to access my router using 10. 0. This is true across all devices and browsers. It of course tells me I have to do It sounds like this is your first time logging into your gateway, so the username should be "admin" while your password should be "password" and you will be asked to change the password. The instructions say to connect to xfinitywifi (or XFINITY if I have the app and an account), but that doesn't seem to work. Then go to the steps to change your network name and password. I just replaced my modem/router from xfinity. Apparently, this won't happen. 1 I have noticed that the 2 Gateway login "user name and password" are not the same as your Xfinity Account "user name and password" Default Gateway user name "admin" password "password" Once logged in, I suggest changing the password. I have attempted multiple times and verified the username and password thoroughly. I am not able to access email via xfinity connect either. Thanks very much to both EG Expert and CCAndrew. I have an email from a previous xfinity account that won't let me reset the password (I'm told I have to reset password and don't have access) because I'm not on that home network any longer. However, if you have a 1st Generation xFi Gateway and no xFi Pods on your network, you can manage your advanced Wi-Fi settings using the Xfinity app. I have used this combination to successfully log in in the past. Password Reset: If you can’t log in, reset your password. I had to enable my wi-fi "guest network because it is not enabled by default. I restarted the modem multiple times and made sure to type in the correct password. net. This subreddit is not affiliated or run by Google. I've re-installed a clean copy of Windows 10, and gotten Xfinity Advisor to The xwifipass. *1 NOT your home WiFi password)) (anywhere) and seeing if they make you reset your password- if your account login is disabled pending a password reset, you probably won't be able to connect to the Hey there @user_20faee, thanks for reaching out to our forum for help with your network password issue. (The option might slightly differ, Note: with XFINITY Mobile this service is currently not available. That would be Username: admin and Password: password. I can access all my web sites and the new PC. My Xfinity was installed 2 weeks ago. The tech was able to pull the configuration info from the old gateway (same SSD's and wifi passwords so I assumed the login info would be the same. I must be a victim of a typo. I need the password for the gateway admin site of the router so I can add some port forwards and the like. in the Xfinity app i can not find my device under the "Devices Not Connected" Quick Edit I logged into the router with 10. If you’ve already changed your Admin Tool ID and password, Been having an issue for a few months now where it keeps telling me I need to reset my password when I try to connect to a public xfinitywifi hotspot. Almost immediately everything stopped working. We’ve changed the password almost 20 times. 4Ghz Wi-Fi band's ID name shows up in the list of available networks that I can sign into on Wi-Fi capable devices. Please send us a direct message to "Xfinity Support" with your full name, address and the user name you are logging into the Stream app with. it downloads a few emails and then goes back to saying passwords do not work. The weird part is the primary user of the account is able to log in no problem and view settings, etc. Hello @user_ytskod, thank you for taking the time to reach out on social media. " Go to the "TCP/IP" tab. Allow it a few moments to update the latest patches, then use the default wifi name and password to log back in. This is with using an XB7 gateway which also has problems outputting fast Wi-Fi, even if I am in the same room as the XB7. I'm trying to login to my device from my browser, using 10. @truthseeker719 Click forget network "under your wireless network settings" and then try to sign on to XFINITY so you will not have the string of characters saved "password" Then click on XFINITY and then log in with the current password that you said you know works. Xfinity split my wifi to a 5 and 2. The TG1682G manual says that the the default username and password are "admin", and "password", but that doesn't work. As a Comcast Business customer, you can use your My Account login email address and password to access thousands of Xfinity ® WiFi public hotspots across the I really appreciate you checking those steps for me! I'd like to do some further troubleshooting with you. EG If your Xfinity XiOne SCB (Streaming Cable Box) is not working as expected, it can disrupt your viewing experience. I have tried resetting the modem using the pinhole through the back, unplugging it or by app. Customer Service. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. 1 – How to access Comcast router settings. I have the xFi gateway setup now and the Ethernet is working fine it seems, but several of my devices refuse to connect to the WiFi, claiming the password is wrong. It seems like Xfinity's answer above makes zero sense, since you'd have to be able to log in to accept the I sign into my account using my regular email as my user name so I was confused when it didn't work. Check to see if you need any updates. I've never used this number with Xfinity before. Selecting it, and selecting "Connect", the password is requested. Did you try changing the xfinity account password? (not the wifi password). If it doesn't connect, try printing a wireless network test report. Logging into the xfinity app showed that the tech had gotten a number wrong on the password and the app wouldn’t let me change it back. My co-worker need to go in to an Xfinity store to get the most updated router to make it work with Xfinity Wi-Fi. So more searching PEAP didn't work, TTLS setting did. Entering the SSID and password on the label doesn't work. Wi-Fi hot spot stopped working. st/3vp3jXc. I deleted the email account on my iPhone and when I try to add it back I receive the message "Comcast is currently unavailable". I turn on the Wifi Calling, add the Emergency Address, it seems to take it, but when I hit the back arrow on the Wifi Calling detail page to go back to the main Phone settings page, it is already turned back off. I have the NOW Pass but at every xfinitywifi it prompts me for an Xfinity Username and Password, not the Now Pass connect screen. Have I read every article contacted multiple representatives and I just came to the fact that their Wi-Fi does  not work with PS five NAT type failed connection doesn’t work , [Edited: "Solic There is an issue with the Xfinity hotspot Wi-Fi where you you are unable to provide log in information for xfinity on the Xbox edge browser. Not working anymore. 1 I have noticed that the 2 After initially logging into the Admin portal and changing the Admin password, I am unable to log in. Pro tip: This username and password aren’t the same as your WiFi name and password. Closed. The modem started having problems so xfinity gave me a new modem. Hey @user_8b930d, thank you for reaching out to Xfinity Support on our forums. Thanks again to both of you for the help. Xfinity Mobile customers with a device running the minimum supported operating system version will automatically connect to Steps to make it work: Download the Xfinity Wifi Hotspots app from the Google Play Store. The most common reason why your Xfinity WiFi hotspot is not working is a weak signal from the source. Spent over 6 hours with Xfinity tech support and still not working. Switching over to my "guest wi-fi network" on my phone solved the problem. We need the certificate this app will install. Then the label login info should work. Anything else fails or says blacklisted. wifi. the UserID and password you use to log in to Xfinity websites and apps; the SSID and password you use to connect a device to Wifi; the gateway admin tool login ID and password; These are typically all different. The XB3 isn't on the supported list, and I don't know how well it would work with the phone app anyway, and from the docs they do have on it, they say you'd have to be on the WiFi on your network for the phone app to work with it anyway. Thanks for using our Forums to contact our Xfinity Support Team. Talked to Apple support 2 times and they said it's the app that has an issue. An "Xfinity Support" graphic replaces the "To:" line. " Please help. Called Arris and after a lot of back and forth, the technician said tried admin. I very much appreciate your patience and greatly apologize for the delay in our response. It's not even appearing on my I got about 100mbps over wifi. I was able to connect my iphone to the wifi by scanning the QR code provided in the xfinity app. The support rep I got seemed to think it should work. Root cause seems to be Comcast not accepting the correct username and password. ; Wait for 30 Seconds: Leave the devices unplugged for at least When I try to update my Wifi password in the Xfinity app or from the Xfinity web site, it appears to work. As of this morning the 5ghz band no longer works. try - secure. Again the modems wifi did not work well, so I used my night hawk and again it worked, but the speed was much slower (20mbps). Independent of such workarounds, this is still a problem in the Comcast network. oiqzbe ncstkt knhz lhyxv degxs wpzmyy abwltrd kqmacwls rclda lzwhu