Auto mail in sap b1
• Internal alerts appear in the Messages/Alerts popup window in the SAP Business One client, and you can also view these alerts from the cockpit. Note. 3) Check alert management mail box ticked if alert mail. 301 Views. Dashboards and Dashboard Apps. Mar 17, 2010 · Hi, I am new to SAP Business One. Code “VL01N”. Fill in all fields with Email Server Credentials and click the Save button. i have done that but it doesn't work for me. Feb 27, 2019 · Step 2: Create a Scenario Step: Create a Scenario step (as per below image) and assign it to the scenario package created at Step 1. 4) Service manager run as administrator - set all configurations. 04-05-20168:22 PM. Optionally on SAP HANA or Microsoft SQL. Code “VL02N”. Kind regards, ANKIT CHAUHAN. Enter a recipient address and the time period in which automatic forwarding is to be active. The recipient either obtains the reports via email or views them directly in SAP Business One as a user. SAP Business One Support May 7, 2014 · The limitation for FMS is: you may only set one field for auto refresh. For example a new UDF should contain the suggested quantity to order. While Adding marketing documents, two output methods email and printing . Forms. SMTP server: smtp. If you want to send a purchase order as The DI API does not mimic the behaviour of the client. Dashboard Builder. How to schedule Crystal report to email to manager and print automatically in SAP Business one? which sap b1 version it will come? Using Service Level Reporting. Subscribed. Table Type: Document, Document Row. Your Job mailer service is running on B1Siteuser Web session on Service manager. 1 has enhanced the email functionality with more options for sending documents like invoices to customers and other business partners. Pls help Thanks Jun 5, 2016 · Experts, I have a client who wants to auto-populate the Subject line in the 'Send Message' screen when internal email function is used in B1. for how many transaction or document has added by logistics department in a day this will be designed with a query and manager will get alert . You will have to determine and set the desired price for each row, in your code. in the Cloud. Apr 15, 2015 · In SAP B1 9 PL 4 or SAP B1 9. In this way, you can ensure most of them are correct. The mail server that the system sends the e-mails to. msc ( messaging service) - assign login authentication. 2. This integration will sync emails sent from outlook to SAP in a form of a Business Partner activity" SAP Business One version 9. You must tell SQL first that you are about to do the IF/THEN by using the word "CASE". 5 SAP Business One Toolbar for Microsoft Outlook Integration. It's always best to make your layout for the default printer. When in Outlook, there are B1 options to save emails into B1. Windows. First u maintain the output type MAIL in VV31 ( in nace transaction code,select billing and then output type as mail ,if necessary copy adn rename as u required )and then assign to the billing document type and partner functions and then maintain the customer mail id in this transaction,and also ensure the same mail ID will be maintained in the customer master data also. Regards Mat Aug 12, 2008 · Accepted Solutions (1) 08-12-2008. Apr 15, 2021 · When you open the Report Execution Scheduler from the Query Manager, there is option to Key in the Report Title, by default this will follow the Query Name, but it is editable. You have option to mention report title at the time of schedule, see the below image. Activate Email Notifications. ). • The email, SMS and fax mechanisms require the integration of these services with SAP Business One. To do so, choose Administration System Initialization Document Settings General tab. 24/7/365 support. After changing Email Credentials, restart the Mailer Service by clicking the Stop button in the Status column Jan 26, 2021 · In this demonstration, we are going to show the overview of how a SendGrid automatic Email notification is sent whenever a document is added in SAP Business Nov 9, 2013 · But when I try to mail from SAP B1 application I am not able to send the mail. When this is used, the SBO Mailer service must be configured and started in the SAP Business One Service Manager. check documentation in IMG>Logistics - General>Batch Management>Shelf Life Expiration Date (SLED)>Set Up Customer Exit to Calculate/Check the SLED. We are using SAP 8. As required by you purchase order automatically will send to vendor via e-mail after final release, then set Dispatch time as 4 {Send immediately (when saving the application)} in NACE t. Options. a) Email on his mail id containing details of report Mar 19, 2009 · Accepted Solutions (1) Former Member. Second thing, when customer exceeds a credit limit, immediate action in terms of dispatch or billing needs to be taken. Copy the power shell script below and paste it into the Notepad file. To turn on and turn off e-mail notifications, administrators can perform the following steps: Run transaction SE38. 0. Customer Email ID is correct. Please suggest some solution to this. In order to assign this step to the scenario package created at Step 1, click the browse button of "Scenario Package Identifier" and select the Scenario Package from the drop down list. It is only reflecting internally in SAP B1 as an alert, after PO is generated against the Purchase Request. The Configure Check Settings dialog box appears. using the following fields & Text like email ID from - BP Master --------- ' Dear Sir ' Invoice is generated on the name --- BPName Quantity -- Mar 22, 2024 · SAP B1 Auto Create Activity while sending email to Business Partner from SBO Mailer. Dear M. Is it possible to sent automated email of query reports through “Report Execution Scheduler”. The site remains read-only and inaccessible. at the order level or at the invoice level. 400 address and Remote SAP Name are available when you are specifying an external Apr 29, 2008 · 1. 3) You must use transaction SCOM to configure the dunning program for. I need some expert advice in the below points. Even if you would set the price list, it would not affect the prices of the Purchase Request. 6K views 1 year ago. and you can set job schedule for this program. Open SAP Business One and display the relevant document or report. Jul 26, 2018 · Hello Experts, How can i send automatic mail after creating A/R invoice in sap b1 do i need to create and set the query for that in alerts management. The value will be calculated using data from related tables. Technical Administration and Guided Procedures. Framework Version: v4. Email sales-enquiry@sterling-team. 3. In the newer releases of SAP Business One, the b1mailer configuration is now set specific to the company setup. either the dispatch or billing is put on hold. Run (), -Then you should have menu event code to say when menu item clicked on open a form. May 29, 2015 · After you build your application put your ". the query is using the Queue of messages to be sent table. Solved: Hi All, I have configured Dunning, and It's working fine in UAT and I can view my dunning notice in a sample print preview. 302 Views. So for the program you want to create you should be doing the following. Packages -> Server Tools -> Setup. Jun 8, 2017 · Accepted Solutions (1) 06-09-2017. e-mail. Once its completed you can check service manager -- Job service mailer will be available. Follow RSS Feed Dear All, I have integrated Out look in sap. Auto send Email through SAP B1. Oct 14, 2014 · Answers (4) 06-12-201510:36 AM. 82. former_member227598. Jun 1, 2016 · 1) Attach path must have defined. Jul 12, 2014 · Hi Friends I want to create a query to send auto email to customer while adding AR Invoice in SAP Business One 8. May 23, 2006 · Hi Thomas Lai. 22K views 9 years ago. Thanks - William Dec 31, 2018 · What a CASE does is group together statements of "IF something is this THEN do this" (display a name, term, perform a calculation, display a value, etc. Hi, First thing is that what is the startng point for you to check the credit limit. Aug 15, 2014 · At first,you need create query and save it in query generator in SAP business one. Oct 13, 2015 · After GRPO create the AP Invoice with the Base details from GRPO ( you have to mapped Header & row details) in AP Invoice DTW template same for Payments DTW template. exe. 0] in order to send the sales order to the email specified in the UDF. 30319. The front end will still be outlook. Regards, Administrators can access this feature under Setup > General. Check the below link on hoe to schedule the reports in SAP business one. Hope this helps. Please check that you have configured the SBO Mailer in your DB server. You need to know the program name for the job. At the end of this process when the payment advice program is run, the event will be called and it will automatically send an email to the vendor. Jun 30, 2014 · The e-mail send to outlook integration is a manually executed task from within SAP Business One. Or you can also visit SAP portal where these documents are readily available. Aug 9, 2018 · Go to tcode SCOT. Dec 22, 2011 · So I'll going to say to my customer to set the "Management Method" option on "On Every Transaction" and so I'll automatically assign a batch number in Goods Receipt entry through DI API. Apr 9, 2010 · I want to send email to SAP business one user on their official id which occur when specific alert triggered and also it will be auto alert to user . Jan 19, 2023 · Yes. Add the values relevant to your G-mail account and save the file with a "ps1" extension. Ensure "ABAP List" is set to "TXT". SO auto generated production order when SO saved. RSS Feed. Mar 24, 2023 · 458 subscribers. I want to configure the mail service on the my SAP B1 Server pls help me how i configure the mail service. It is possible to change the rounding method any time during the work in SAP Business One. Just image that if you send out an email from a regular mailbox account and the message has arrived at the mail server, it would be out of your control. Dear All, I have integrated Out look in sap. About this page This is a preview of a SAP Knowledge Base Article. Associating Appointments with SAP Business One Data. Jul 9, 2013 · Accepted Solutions (1) 07-09-2013. If the other field not set up auto refresh got changed, manual Shift+F2 is May 15, 2018 · It seems as though you may be using a newer version of the SAP Business One SLD (Job Service) management tool than the one demonstrated in the referenced thread. Name your task in the " General " tab. Click Business Communication Administration > Settings > Outbound Messages > SMTP Nodes. Jan 10, 2014 · I have entered the email address in the company details. To Install the Mailer you have to install Mailer from the SAP B1 setup file. Production order auto generated PR when Production order. The report lists the document type and number, sending date and time, email address, and many other types of information related to the emails. . Follow. 82 with PL 5: We are creating PO, SO, GRPO using DTW. E-mail address that is entered as the email's sender. You could use it to reach your goal by set up auto refresh by MRP field. Check note: 2838984 - F150: Activate dunning by e-mail (and related). 08-15-2014. Hello joseph, There is no standard configuration for this but you could try with MB5M. 0 Kudos. This video shows how to configure SBO mailer to email docuemtns automatically in SAP B1 for example a user created an AR invoice and Oct 13, 2021 · This Video Shows How to manage email settings in SAP Business One#Sap Jan 6, 2015 · Subscribed. Associating Tasks with SAP Business One Data. u choose ur . On the Job Service page, select the Settings Mailer Tab. Feb 9, 2021 · Click the link from the Job Service as shown below. Feb 17, 2015 · Hi Rohit, You can use SAP's Implementation Centre module which has been released from SAP 9. Key Performance Indicators in the Service Level Report. horizontal line, a table with the associated documents, another horizontal line, etc. Add-on Registration Process registers the Add-On applications in the SBO-Common DB on the SAP Business One server. Currently, (the default) each email sent by the mailer (e. Sep 11, 2015 · The result of the service call says that the call was successful and the Code returned matches the next sequential code, but the message never appears in B1, and an SQL query shows that it has not been written to the SQL database. Please refer to . Do one of the following tasks on the email template page: To activate e-mail notifications, change the value of the Is Active column to Yes. 49. Sudirman No. GA-0002982 , KBA , SBO-BC-SRV-MSG , SAP Business One Mailer , SBO-BC-JOB , Job Service , How To . Regards, Prasenjit Sep 30, 2019 · In this video we will look at the option you have when selecting what emails to send to***The B1 Usability Package is an add-on which makes SAP Business One Cloud ERP software such as MYOB Advanced, SAP Business One, Microsoft Dynamics 365 Business Central provide a single solution that empowers your business and connects your team. The logic is that if the document attached is a Sales Order (Object 17) then the Subject should read "Company Name - Order Confirmation". . There are 4 group types: Authorization, Form Settings, UI Configuration Templates, and Cross All Types. The issue is supposed to be fixed in Feature Package 2105 of SAP Business One Version 10. exe" file to a folder. Regrads , Kamlesh Naware. To access these settings, from the SAP Business One Main Menu, choose Administration → System Initialization → E-Mail Settings. The email module in SAP Business One has been enhanced in Version 9. gmail. You can select a particular email to be integrationed into B1. Hi Quincy, I'm sorry to say that the email sent from B1 can not be removed or modified. Also maintain condition record for PO output type in t. SO auto generated PR when SO saved. 6. in the settings in am using for testing. Aug 16, 2006 · Answers (1) 08-17-2006. Hello Experts, We are planning to migrate from MS Exchange Server to Google Email for Business. Hi, You can use this query: select code, addrfrom, address, status from alr1 where status = 'E'. in the event viewer I seen these errors: Application: B1_Mailer. SAP Business One enables you to select a rounding method to be used when rounding is required. it is only appli Jun 8, 2021 · Solved: Hi, I have problem when sent email from SAP to user. According to this way in Delivery entry I have to press "Auto Select" button in "Batch Number Selection" window for every document row ! Apr 10, 2009 · The following conditions apply to sending dunning notices by e-mail: 1) You cannot usually dun one-time accounts by e-mail (although you can. Mar 7, 2021 · As mentioned already, SAP Note 3019381 will be released soon. Be advised that the time-frame is subject to change without any further notice. You schedule report executions by running queries and specify recipients of the generated reports. Feb 2, 2010 · Delivery Output must be sent automatically to multiple recipients in PDF Format when Delivery Document is Created – T. b1s" and ". Thank you for any reply and appreciate it. Hi All, Can I include Cc or Bcc in every email that I sent from SAP Business One? If Yes, how do I do it? Because I can't see any Cc field on send message window. -add menu to SAP menu. For example, we can send an Feb 5, 2011 · Auto send Email through SAP B1. The email will save as an attachment in an SAP B1 activity against a particular business partner. Regards, Dec 19, 2007 · Well, despite the info in the marketing materials on the SAP website, our current SAP B1 consultant says that (quoting from an e-mail): SAP consultant: "The outlook addon will not meet xxxx's need of synchorizing email sent directly from SAP. Could you provide guide. 32. Choose . SMTP server. Aug 24, 2021 · Muhamad Yahya, Block the option of export PDF, you may use third party free software to have PDF Creator as printer, so the user generate pdf when required. Logging On to SAP Business One from Microsoft Outlook. I. Procedure. I Jan 3, 2014 · I have a question concerning the e-mail layout sent from SAP Business One (SBO) mailer. Sundararaja, Thank you for your reply and appreciate it, yes thats is one of option, but user like the pdf in SAP, simple to click the pdf icon, so cannot block it. Thanks, Gordon. 2) You must store an e-mail address in vendor/customer master records. Then go to "Control Panel\System and Security\Administrative Tools" and open " Task Scheduler ". If you want to have all email functionality, you may need to consider Outlook Integration Add-on. Go to solution. Description: The process was terminated due to an unhandled exception. Calculation includes -summation, divide and minus etc. 1 PL 4 , when the checkbox is ticked for 'Send E-Mail if PO or GRPO is Added' in Purchase Request Entry, the email is not sent through Microsoft outlook. -Connect. \administrator. Aug 1, 2012 · former_member186095. (Or No of Packages if that changes more often). 45-46 Feb 20, 2017 · Therefore, SAP Business One provides Emails Report whose selection criteria can be defined by users. Create a job in SM36 to send the report. There you'll have five tabs to configure your task. After trying to email out of sap. Under SMTP Nodes, double-click on Internet. Associating Contacts with SAP Business One Data. Formatted Searches (FMS) are another fine tool you can use in SAP B1. if you want to send an email to alert a user that he have a document to approve, this user, has who addresses the message, must be declared absent in the office in its window of synthesis of message like that: I hope my reply help you and it don't later. code in application EF for your PO output type and save. from SAP Business One. Will be done before the first installation of Add-On on client machine. on 06-05-2014. Either the component that raises this event is not installed on your local computer or the installation is corrupted. Aug 30, 2011 · OK. 1, you can also use Microsoft Outlook when sending mails automatically. Please notice, as the report notes above the chart, the report lists the emails sent from SAP Jun 2, 2019 · Please check below: 1. and schedule the query. From the tab toolbar, choose the () button. 0 to trigger automatically the sending of an email to the right customer with the acknowledge of receipt attached. Read tips and solutions from the SAP community. 5) services. Letter layouts 04 through 10 are blank layouts. The settings you see there sap pulls from your default printer, once you change it there it will then print on those settings. Logging Off from SAP Business One. ard file and . Dec 12, 2008 · In transaction VOK2 you will also find all necessary steps to setup the output of all sales documents types. Regards, Johan. Oct 16, 2018 · We are implementing SAP B1 in our company. 08-01-2012. Minimise repetitive tasks, deploy the foundation for automation and give time to invest in high valued tasks that increase overall business productivity and efficiency. In the Rounding method, select either By Currency, or By Document. I want to know how to config the below 3 items: 1. I need when any sales document are create then automatic mail for particular Mail Id. try exit EXIT_SAPLMHD1_001 exists in the SAP enhancement SAPLMHD1. Port: 587. 5. user didn't receive the email. this is calculated considering the running average Feb 9, 2010 · Dear . And you use END to let the SQL know you are finished with your IF/THEN lines. If you want to send a purchase order within an R/3 system using the SAP office, you can maintain both the mail title ('Re:') and also a mail text in the Customizing for the output type To do this, select the directory mail title and text for the corresponding message type. Dunning, Dunning Notice, Email Outputs, Accounts Receivable Accounting (J59), Display Dunning History, My Dunning Proposals, Create Dunning Notices, F2435, F2328 , KBA , FI-FIO-AR , Fiori UI for Accounts Receivable , How To Aug 14, 2012 · As of the SAP Business One 2007 A SP01 release, the SAP Business One Service Manager window does not provide access to SBO Mailer e-mail signature settings. Show Associate With on Save. Click the green check. com. Solved: Hi: How can customer statements be automatically e-mailed to all customers, at once? John. JM. Hi Karol, B1 is not an email application. Regards. This is by design. We'll provide a new launch date as soon as we can. Sending E-Mails Automatically. I need when any sales document are create then automatic mail Aug 12, 2011 · on 08-12-2011. by pressing the e-mail button for an order), the e-mail contains the original text. Hi Kalika, Might you skip the Mailer when you install the server tools. Respected Sir /Madam. exe file path then restart ur company or B1. 1. Jan 23, 2020 · Whatsapp +62-877-8655-5055. 1 version they released some new enhancements (Simplified Email and printing). 1 with more options to send documents such as invoices to customers and business SAP Business One includes 10 dunning letter layouts. e. Then when the user logs in. Alternatively, click the icon 'Send E-Mail' on the upper toolbar. Right-click the file and choose run with power shell. Now we wanted to apply payments to GRPO. print out the dunning notices for these accounts). g. etc. Jan 15, 2019 · FORMATTED SEARCHES ARE GREAT, BUT THEY CAN BE TROUBLE ALSO. Hi Zdenek , Go to control panel right click the SAP server tool and use change option after that choose the modify option and then check the job service continue the installation. on 05-22-2008. Feb 6, 2023 · 02-08-202311:49 AM. Instructions below are for setting up the email functionality and for executing the individual sending of invoices, along with the bulk sending of invoices using these new features. But it is not possible to specify a body text with this output type. If any mail status is waiting in SOST then you can use above program. May 22, 2008 · Configuration of mail through sap b1. Is it possible? if possible than how to mapped outlook? kindly replay if any solution. Thanks. Email automatically sent when sales order output is confirmed. Application. Hi Karem. After that, you will be able to access it. I need to update automatically the value of a UDF. You can carry hard copy for your records. You can find it under Administration--> System Initialization--> Implementation Centre. With the output type 7 (simple mail Mar 1, 2015 · In this video, you will be able to follow some important steps in order to configure the system to Send Purchase Orders via Email to Vendors Automatically. Free migration from SAP B1 SQL to HANA. Create a distribution list in SBWP and send the document out using the distribution list via creation of background job and assigning the distribution list to the background job. This how-to guide introduces the report scheduling function of SAP Business One. Call the tab page Automatic forwarding. To set the mail processing schedules, proceed as follows: a. Administrator access to your own individual. Letter layouts 01, 02, and 03 are predefined as the first, second, and third late notices. On Job mailer service you selected the database for which you are going to send mail. Three fields in Doc Row 1) Doc Date 2) ITEM Code 3) QTy Requirement: If i select DOCDATE in the First Row, automatic Jan 20, 2014 · Assign the 00002040 process to the FM and Product. Can you please confirm if auto creation of Activity document from SBO Mailer is possible in SAP B1 or not ? I need to provide this information to customer and as per my information we need to with outlook integration to auto create activity but I did not found Jun 10, 2021 · Follow the steps below on the server where SBO Mailer is currently installed: Open Notepad with run as an administrator. Regards; Answers (1) 08-10-2021. - Have System. it will be clear all wait status for mail. SAP Business One Tips – How to Setup SBO Mailer. 24. In the Business Workplace, choose Settings Private office settings. Hope it helps, Nick. code: MN04 and keep Dispatch time as 4 Apr 4, 2016 · I dont see sbomailer in my services we are using sap b1 9. The Copy Form Settings function now has a Groups tab; all users in the chosen group inherit the form settings. Enter the following information: Sender's e-mail address. The following dialogue box will then be displayed: "Would you like to. your only remaining option is to print it manually. Active Contributor. Display the PO that you want to send out, go to: System --> Short Message and then type in the email that you want to send to and proceed. Feb 17, 2015 · Hi friends , Sap b1 9. After you have customized the letter layouts for the dunning levels in your company, you can choose to print the letters generated by the dunning wizard. 3 setting, to send email to multiple recipient for one bp master data, example email and attach one invoice to 3 contact person set in one bp master data. Sep 8, 2021 · How to Setup SBO (SAP Business One) Mailer SAP Business One has a feature to send an email directly from within the application. Execute Customer Receivables Ageing report, then go to File => Send => select email option. Data Synchronization. Click the upper menu 'File' and select 'Send' => 'Send E-Mail'. • For this option, you only need to have MS Outlook installed in your working station. In event viewer I get this error: The description for Event ID 62 from source SBOMail cannot be found. This allows administrators to quickly apply form setting defaults and Apr 19, 2007 · An event is like when you click on a button and so on. If a Invoice is attached (Object 13) then the Subject should be Jul 22, 2014 · but make sure you need to send all SOST mail trigger either trigger form your program or some one else. With the output type 5 (external mail) you only can send the whole invoice (as it would be printed) as an attachment to the email. See Help Documentation: Enable Company Specific Mailer Configuration Jan 22, 2012 · Hi Wing, we can only set Automatic Printing in SBO when it is Created. I need to Add row automatically , when the Grid/Matrix enters only value. • Starting at release 9. The possible entries Internet address, X. Hello SAP Gurus, Business used to confirm output in sales order, and print an acknowledge of receipt to send it to customer by email. There is an option for post (after the transaction os added in SBO) transaction notification that can be used, that you can query information and despatch via May 29, 2006 · Administration->Add-Ons->Add on Administration->Register Add On. The email message format is just basic. Unfortunately in the current release, there is no automation built in. Assign an email address to the sap user who will be the outgoing accounting clerk. Not developed programe to realize. 2) Company Email Id should entered in Company Settings Screen. Click " Create Task " from " Actions " pane. This will send email through SBO mailer. Repeat Delivery Output must be triggered only if there are changes to certain specific fields in the Delivery Document – T. Do you know if it's possible in ECC 6. Must fetch email IDs in “TO” address and “CC” address In the Administration editor, choose the Alerts tab. 2 databases. Address Sampoerna Strategic Square South Tower Level 30 Jl Jend. Hope this is the one that you are looking for! Thank You. 03-19-200912:52 PM. You can read up on Formatted Searches with some SAP B1 documentation, or maybe you can buy Gordon Du's book titled "Mastering SQL Queries for SAP Business One" to check out what he says about Formatted Searches in Mar 12, 2013 · Hi friends. Dedicated Cloud environment. • The mobile smart phone mechanism requires the SAP Business One integration component. Show replies. Service Data Control Center. Hope on mail setting window you try with click on "Test connection" and it shows msg like : "Test Succeeded, Connected Jan 31, 2012 · The direct email supports “SQL:” and “SQLMulti:” where SQLMulti: can be used to get multiple rows from a table. Former Member. The issue here is that the business. Go to file->page setup->printer. here is the capture when i check using SOST is it problem with my mail server SAP Community Products and Technology Dec 3, 2013 · e-mail, follow the steps below: 1. but option to automatically Print a Document when fields or UDF is updated, cannot be done. Report: Central Session Management. regards. If No, is there any workaround? Jun 5, 2014 · Google Email for Business & SAP B1. Jul 15, 2008 · Iu2019m a jackeroo in SAP. please follow this path to set Automatic Printing: Administration -->> System Initialization -->> Print Preferences -->> Per Learn how to set up and manage alerts in SAP Business One to monitor system events and notify users. U_MAIL. I have tried just about everything I can think of and I haven't been able to figure out what might be going wrong Mar 22, 2012 · Maintain mail title and text. Root Cause Analysis and Exception Management. Jun 5, 2015 · The migration of content is taking longer than anticipated, so we won't go live on Jan. Oct 12, 2015 · Hi ALL, I am creating User Defined Form (UDO) using SAP b1. Is it possible to sent automated email to the email id of user who created purchase request when GRPO is added. Sep 3, 2020 · Dear All, If anyone know any standard sap b1 9. SQL or HANA system. Execute the RSBPCB_MAINTAIN_EMAIL_TMPL program. Setup, updates, backups. Sample: if you on a sales order have defined a user-defined field (called U_MAIL) to hold an email, you could set up a direct email to $[ORDR. i find the solution. ds rs pn xk ji qz lr vd ui vg