Classpass customer service number. Reply from ClassPass.
Classpass customer service number Related articles. They pretend to. Submit. Have more questions? Contact Us. However, if you are not on an active membership plan, those credits become unavailable for use. How do my credits work when booking with a venue in the ClassPass Concierge program? Please note that this program is only in select markets. Back. While providing you with the best price for writing services, we ClassPass Ranked Number Two Fastest Growing Company in North America on Deloitte’s 2017. To reach a maximum number of students, we offer quality writing services at an affordable price and have the option of discounts on bulk bookings. Why do Startup customer Classpass' dubious business practices, and it's clear de-prioritization of customer support, is what drove me away from the service. Only a live chat which While it’s important to strive to provide exceptional customer service every day, no studio is perfect. Atlanta, GA. easier access to customer service rep during business hours — phone number to call if your reservation gets messed up? A service for businesses to list their classes and appointments on ClassPass, reaching new customers and filling unbooked spots. 7. This sub is dedicated to users who are signed (or are interested in signing up) up for ClassPass. Recently, my favorite studio closed due to the increased rent in my expensive city. From the app: Log into the ClassPass app, tap the Profile tab in the lower right-hand corner, tap Settings, and tap Contact us. Front Street, Suite 202, Missoula, MT 59802, Attention: ClassPass Customer Support – Cancellation Notice. I noticed on the day the charge posted so I contacted ClassPass customer service just through their chat. Got charged $89. I’ve been dealing with an issue where appointments show up on our schedule but not on the dashboard, and despite reaching out, it’s been two days with no solution. From Lane Fju at 2024-01-12. I've worked in customer service before, so I try to be pretty understanding but wow I have just had the worst customer service experience on the ClassPass support email thread and also their social media. Join the 8,443 people who've already reviewed ClassPass. From the web: Log into your account on the ClassPass website, and click the ClassPass Bot icon in the lower right-hand corner to connect to Live Chat. Start your free trial today! Update: after customer service was unable to resolve my problem. Last updated: December 2023 ClassPass is available in over 2,500 locations across the globe, and you can use your ClassPass membership to ClassPass. Unbiased ClassPass Review 2024: Sweat It Out or Skip It? This honest review dives deep into ClassPass in 2024. I think they said it would take like 5-7 business Where are you located? Enter your location to find classes & appointments near you. ClassPass Corporate Wellness Program A program that allows companies to offer ClassPass as a benefit to employees, increasing exposure for businesses. See all the best ways overall to get in contact with ClassPass: Fitness, Spa, Salon ASAP. . Article is closed for comments. Last updated: February 2025 ClassPass is a monthly subscription service which provides access to the world's largest fitness platform. classpass. Holiday hours may Customer Support: In connection with customer service inquiries and matters, such as to investigate, respond to and resolve complaints and service issues. Helpful 1. I even tried FitMob for a month and decided to go back to ClassPass because of the number of studios it offered (prior to their acquisition). Help. No first contact resolution not even 4th contact resolution. as) and phone number at RocketReach. 2 days ago. ClassPass has helped our studio grow and survive during the pandemic. It’s clear their “customer service department” is just AI and not equipped to provide actual help. But is it worth the hype? One of the main drawbacks of using ClassPass in Singapore is the limited number We strongly encourage you to leave an honest review on the app, and to reach out to our Customer Experience Team so we can assist further. Many of them became loyal customers and returned on average 6-7 times after their first appointment. *Email MINDBODY, Inc. You will need to provide your studio’s account details and request to end the partnership. Despite doing this simultaneously from the same location, the offers we received differed significantly, with mine being 20 euros more expensive per month. In-studio, outdoor and digital options available in over 2,500 cities worldwide. com. Helpful 2. 325K followers. No email. Made $542k in 3 years on ClassPass Beauty Businesses Karin Palmer. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. After attending my first class today, my classpass booking options greyed out and I was no longer able to book on classpass. How can we help? Get in touch, connect with sales, and find answers to Mindbody, Booker, and ClassPass software questions. ClassPass; About ClassPass; How ClassPass works; Articles in this section. Oh no 1. Contact partner team. Love this 1. Online Class Pass is the best Math Assignment Help service offering quality help in writing assignments, essays, coursework, reports, and research papers. We partner with over 30,000 studios, gyms, spas and salons in Phone Number. I strongly urge ClassPass to improve its customer service and ensure compliance with Portuguese invoicing laws. | Read 101-120 Reviews out of 7,873 Join the 8,113 people who've already reviewed ClassPass. Fitness businesses looking to attract students can implement their own discount programs with tools like Exercise. Would you prefer You’ve reached the ClassPass Corporate Account Management team. Was this article helpful? 1 out of 67 found this helpful. We provide the best ways to get support from ClassPass, Inc. such as when the Venue makes only a small number of spots available to ClassPass or after Phone Number. Job Title. Get 5 free searches. I hereby give notice that I cancel my contract for the supply of the following service: the ClassPass subscription service. As a last resort, I emailed their customer service department asking whether they had any "welcome back" or discount codes that could Let me start by saying I was a HUGE fan of ClassPass. Wellhub (formerly Gympass)'s Customer Service score was rated the highest by customers who have used Wellhub (formerly Gympass)'s products/services for Less than 1 Year, and the lowest Join the 8,417 people who've already reviewed ClassPass. Date of experience: 02 February 2025. 7 Overall: Customer support can definitely improve, at least for the partner studios. Date of experience: February 02, 2025. Basically, what happened is my friend was ClassPass is amazing and life changing but their customer service is absolutely non-existent and they are probably not good for a lot of small businesses. I got this bc my work schedule doesn’t come out until the day before the week starts and it was great at first but being in the service industry when you’re randomly called into work the same day having to cancel last minutethe fees are pretty outrageous and Get Justin Martinez's email address (j*****@classp. S. For context, I pay $139 a month for 68 ClassPass credits, which nets me 8-9 classes. List your business on ClassPass to reach thousands of new customers, fill unbooked spots, and maximize your revenue. Remember, it’s not the complaint, but rather how you handle the situation that leaves a lasting impression on your clients. Personalize your service Work out at the best studios in your city To cancel ClassPass for your studio, contact ClassPass customer service directly via their partner support email or phone number. Founded in 2013 by Payal Kadakia, ClassPass revolutionized the way Work out at the best studios in your city Where are you located? Enter your location to find classes & appointments near you. Date of experience: 27 February 2025. Contact Us. Use this as an area to describe your experience in some of the classes you have taken and to find a class hopping buddy in your area! Hi all, Wondering if anyone has encountered similar experiences with Classpass' customer service or other challenges with the app? Nobody's responded to this post yet. But, the company got very greedy, started to install really questionable practices, and current customers suffer for it. Increase your revenue for free with ClassPass. Kaiser Permanente members can access answers to most of their questions, including the ClassPass customer service always surprises me . It’s very easy to cancel, and you can always speak to customer service the next day if you somehow forget to cancel. ClassPass Customer Service Telephone Number: Contact ClassPass Support in the United States Are you a ClassPass member looking for their customer service telephone number? Do you need assistance with your ClassPass account, booking classes, or have any other related inquiries? You're in the right place! In this article, we'll provide you with the necessary But customer service can be frustrating and if you’re ill and can’t go to your class at short notice you they’ll charge you so that part definitely sucks a bit. Your use of any such plan, offer, product, service, element or feature is subject to those additional terms and conditions, which are hereby incorporated by reference into the Terms, provided that in the event of any conflict between such additional terms and the Terms, the Terms shall control. Sign Up. Pros: ClassPass has enormous reach and a huge database of users. I strongly urge ClassPass to improve its customer Posted by u/ImaginaryKey2573 - 1 vote and no comments ClassPass has a rating of 1. Support. ClassPass ranks 77th among Gym sites. Staff can make mistakes, and clients have a wide variety of standards and expectations. Support Center. Contact us here. What is the reservation cancellation policy? Can I arrive late to class? Can I switch my reservation to a different class? How do I cancel a fitness class or wellness reservation? The Kaiser Permanente customer service team can be reached at the phone number listed on the back of your plan card. Fitness and wellness has become a luxury status symbol, and it’s a trend successful studios can’t ignore. Ensuring quality service across various locations 325K Followers, 969 Following, 3,195 Posts - ClassPass (@classpass) on Instagram: "Book thousands of classes & appointments 🔥 With one app 📱 Claim your trial! 👇" Log In. I mostly do Corepower and Soulcycle, but trying to go more frequently. Quick Insights into ClassPass Customer Service. Personal support for all LastPass’ Provide first-class customer service. and I had already set up my number with my previous account. Though we don't offer phone support, you can reach us 24/7, Monday through Sunday via our Live Chat. Bad and dismissive customer support, ignoring refund requests, and There, you can be assisted via Bot or submit an email to customer support. I spread the word and told all of my friends about it and encouraged them to join. Your experience can help others make better choices. Date of experience: August 28, I hope ClassPass takes accountability and improves its customer service. Do not recommend . I told them that “I would like to cancel my membership and be issued a refund because your T&S state that I am entitled to a refund since this is my first charge for this membership and it is within 5 days”. When I attempted to resolve the Work out at the best studios in your city Managing reservations. Date of experience: 21 February 2025. I I hope ClassPass takes accountability and improves its customer service. ClassPass levels up 24/7 global support with Zendesk Premier Support. Message. What Is The ClassPass Customer Service Phone Number? The ClassPass phone number is +1-888-493-5953. You can use their phone number to address any questions or Get ClassPass: Fitness, Spa, Salon customer service phone number or emails and recieve faster replies with AppContacter. The concept of ClassPass is great, you buy However: this past year I have noticed a complete decline of customer service with classpass, it has been terrible, specifically the “chat with us” function. Love this 0. I am not too particular about customer service, and don’t use it often but when I do I seem to get reps who have no clue what is going on and about 80% of the time MID CHAT I get a msg saying “We are offline you will get an email "We really appreciate the type of customers ClassPass sends us and how much ClassPass’ exposure helped us to attain more clients. ClassPass has aggressive goals for its customer-centric support, which spans 30 countries and operates 24 hours a day, 7 days a week. Cons: The dynamic class credits algorithm is sometimes hard to understand. 1 stars from 245 reviews, indicating that most customers are generally dissatisfied with their purchases. Owner, Glow Facial Bar "We love that clients can book ClassPass is a popular fitness and wellness subscription service that provides users with access to a wide variety of fitness classes, studios, and gyms. So far so good Been using it for the trial month and even added some credits on because I ran out and going on 3rd month. San Luis Obispo CA 93401 USA Call ClassPass: Fitness, Spa, Salon customer service faster, Get Support/Help, Pricing Info and more. Community forum. Called the studio and they said sometimes they can limit the number of class passers that attend a session but I was the only class passer that had booked in and there was only a total of 4 people in the entire If you need assistance canceling your paid membership, please click here to email our Member Care Team or call us at 206-301-5900, Monday-Friday, 7:00 AM to 4:00 PM Pacific Time. Checking with ClassPass customer service or keeping an eye out for seasonal deals is the best way to find potential savings. Looking for help or interested in becoming a LastPass partner? Get in touch with our partner team. The number of ClassPass credits you get each Are you looking for Classpass customer service contact details? Find all the details you are looking for here, including Classpass email address, phone number and address. You don’t need a luxury budget to deliver first class customer service – any of these seven ideas can be implemented quickly and inexpensively. Reviewers complaining about ClassPass most frequently mention customer service, free trial, and credit card problems. ClassPass Customer Service Overview ClassPass has an overall customer service rating of 1 out of 5. ClassPass's Customer Service score was rated highest by customers ages 46-50, and rated lowest by customers from the Arts and Entertainment industry. | Read 61-80 Reviews out of 7,659 Work out at the best studios in your city I am extremely disappointed with the customer service provided by ClassPass. Product status. Oh no 0. Hi India, Thank you for your feedback. To: ClassPass at: 101 E. | Read 21-40 Reviews out of 7,895 Customer Support: In connection with customer service inquiries and matters, such as to investigate, respond to and resolve complaints and service issues. Classpass address. Date of experience: February 21, 2025. Partner login. Reply from ClassPass. Ordered on: [*] Name of consumer: [*] Address of consumer: [*]. Follow. ClassPass. They do not care. 6 Account cancellation How do I cancel my ClassPass membership? Is there a fee for cancelling my ClassPass membership? What is the ClassPass refund policy? Misleading Billing Practices and Poor Customer Support I signed up for a free trial with ClassPass in September 2024 but only attended a couple of classess as the model did not meet my needs. 651 Tank Farm Rd. 3,195 posts. Please fill out the form below and let us know how we can help. Canceling has never been easier! Classpass 4,0 / 5,0 (2. Have an account? Log in for personalized support. The credit system is one of the most confusing parts of ClassPass. For individual membership questions, please reach out to the ClassPass Customer Experience team here or select 'Email us' under Settings in your app. No phone number. Still need help? Get in touch with us via chat. My partner and I both upgraded to Revolut Metal memberships today and attempted to adjust our ClassPass memberships accordingly. Kaiser Permanente members can access answers to most of their questions, including the ClassPass, is a subscription service that has garnered significant attention for its diverse offerings and affordability. 034 reviews) Gym Classpass. 2017 North America Technology Fast 500 winners underscore the impact of technological innovation and world class customer service in driving growth, in a fiercely competitive environment,” said Sandra Shirai, vice chairman, Deloitte Consulting LLP and U. Reply reply TheEconomist_UK The Kaiser Permanente customer service team can be reached at the phone number listed on the back of your plan card. We understand how disappointing this can be. I canceled my membership. 922 following. Jennifer W. com, which provides customizable pricing options and promotional features. ClassPass's Customer Service score was rated the highest by customers who have used ClassPass's products/services for 5 to 10 When ClassPass customers book an appointment, these businesses will receive a call from the ClassPass Concierge team, confirming the appointment on behalf of the ClassPass customer. Comments 0 comments. It's a fantastic idea and one that could seriously benefit everyone involved. " $542k. T o my surprise, I discovered five months later that I had been charged $74 per month without any email notifications, alerts, or reminders about these charges. What is ClassPass? Where can I use ClassPass? How are credit rates determined? What is the reservation cancellation policy? Can I see a list of available businesses? Have an account? Log in for personalized support. Very unhappy with the service provided by classpass and the limited options they provide. 1. Thanks 0. Book thousands of classes & appointments 🔥 With one app 📱 Claim your trial! 👇. 24 hours before your card is charged for a full membership. Social: To provide features which allow ClassPass Users to connect with, and be found by, other ClassPass Users. Self-service library of resources and guides for all LastPass products. Get Justin Martinez's email address (j*****@classp. Thanks 1. | Read 41-60 Reviews out of 7,895 Grow new revenue streams by meeting customer's security needs. You can reach Classpass at Customer Support: In connection with customer service inquiries and matters, such as to investigate, respond to and resolve complaints and service issues. + ClassPass: Fitness, Spa, Salon phone number Join the 8,443 people who've already reviewed ClassPass. To clarify, we do roll over any unused credits up to the number of credits offered in your upcoming cycle. Their customer service is minimal (only chat available, no email or phone number?) And then representative ended chat because I didn't respond after 2 minutes. Product/service. JP. When chatting with customer service, they told me I was flagged with their multiple detection system for having multiple accounts which have redeemed the free trial before and if i would like to revive my credits (50‼ Work out at the best studios in your city ClassPass customer service is extremely disappointing. ClassPass customer service is absolutely horrendous. | Read 21-40 Reviews out of 7,895 ClassPass customer service is extremely disappointing. Managing relationships with a growing number of fitness studios and wellness providers requires efficient backend systems. Add your thoughts and Classpass contact Classpass phone number and email address. Try the best fitness classes, gyms, wellness and beauty venues with one app. Return to top. You can reach Classpass at 1 888 493 5953 and info@classpass. Disgusting service with no contact number for issues, reporting charges fees. (AT). Sometimes empty classes can cost so many credits it From its roots as a basic booking platform to a robust subscription service, ClassPass has captured a growing market by emphasizing customer engagement and satisfaction. 0. A day ago. Meet ClassPass - the lifestyle app that unlocks your ability to book whatever fitness class, wellness experience and beauty appointment you want. I'm not sure why ClassPass isn't on Yelp as there have been many other sites where this company is reviewed. Date of experience: October 15, 2024. How are credit rates determined? How can I contact Japanese customer support? See more Where can I use ClassPass? Join the 8,443 people who've already reviewed ClassPass. Sep 26, 2023. ClassPass customer service and CEO DGAF about their customers. Classpass contact Classpass phone number and email address. Talk to support. Toggle navigation 2020 - 2023 Customer Service Specialist @ ClassPass; 2020 - 2023 Social Media Manager @ YouTube; 2017 - 2019 Customer Service Considering making the switch from ClassPass to Gympass. 917-979-4701. Very unhappy with the service provided by classpass and the limited Their customer service is minimal (only chat available, no email or phone number?) And then representative ended chat because I didn't respond after 2 minutes. I don’t know if I’ll remain a ClassPass customer or if I’ll just join an actual gym. Brief introduction: ClassPass is an exercise program where you pay for a certain amount of credits each month. Looking at their Facebook page I can see others have had issues similar. lummewbutnubsuidkuznnxdzshrqnyywtkfapmwugvatfwtxxhryqfpwilnwweipdsofwip
