Merseyrail is a community minded, socially responsible business which proactively contributes to supporting the improvement and well-being of our environment, our residents, our people and our stakeholders. View our network and check for live or planned service updates. 9 inches) Local Taxis: (0151) 652 5050, (0151) 645 7676. 7 inches) Local Taxis 0151 201 1111, 0151 201 0001. Find out how to save on your train journey with Merseyrail, from day returns to annual Railpasses. Typically this will be the confirmation email sent to you when you purchased your ticket. Lost or stolen Merseyrail Only Railpass. Find the right Merseyrail train ticket or pass for daily travel and see how you could save money whether traveling solo, with your family or in a large group. Step Free Access Rating: A. 9 – 15. To help Ukrainian nationals travelling to the UK, we are offering free onward travel on train services to get you to a safe place. If you find that your journey will take you outside your chosen ticket’s area, simply pay the normal fare for the ‘extra’ part of your journey before the journey begins. You only pay for the zones and areas you travel in, so if you only travel on the Merseyrail Northern and/or Wirral National Penalty Fare Scheme. The family must travel together Check trains. Car Parking: 61 spaces. Hunts Cross line: Day Saver tickets from £4. Railpass tickets are now issued on a Metro Card. Trio tickets can be used on buses, trains and Mersey Ferries (direct river crossings only) in Merseyside, any time and any day. Our Values and Behaviours. Chester Zoo is open every day from 10am (excluding Christmas Tickets and Passes. 7 inches) Local Taxis 0151 298 2222, 0151 708 7080. Major disruption. If you receive the following benefits, you will not be charged the fee. Valid for unlimited travel, only excluding peak hours 06:31 - 09:29 Monday - Friday. Following changes to the law meaning young people must stay in education or work based training until their 18th Birthday, Merseyrail have made changes to their ticket products to bring more affordable travel to younger passengers. Or alight at Woodside for the U-Boat Story. *Please note that the large carpark at Hooton is run by the local council and so there are parking charges. Busbud is a bus and train search tool - we include Merseyrail routes, schedules and prices in our searches along with many other train and bus companies. Step between platform and train: 0 – 200mm (0 – 7. If you would like to speak to the assisted travel team about your requirements, please call 0800 0277 347 or 0151 702 2071 (Textphone). 0 transfers. A Merseyrail Family Ticket can be used for up to 2 adults and 3 children and costs just £13! The ticket is valid from 9. Step Free Access Rating: B. You can compare prices, amenities and times by searching for a route. Cycle Racks 4 spaces. Secure Cycle Parking 24 spaces. Merseyrail operates a reliable network, but sometimes engineering work needs to take place to make improvements. Ticket office window. If you're after Merseyrail train tickets, look no further. Visit this page to view the range of different Merseytravel Tickets for sale and their prices; including Liverpool City Region bus ticket prices, train ticket prices and more. £3. To claim a FREE ticket for Friday 21 June, simply fill out the form below by 12pm on Thursday 20 June. Enjoy unlimited travel on the Merseyrail network outside of peak hours 06:31 - 09:29. The Apprentice Travelcard means young people enrolled in apprenticeships can get half price on train travel across Merseyside when buying weekly and monthly Railpass tickets. It also works in partnership with private transport operators and manages a 25-year rail concession Enjoy unlimited travel on the Merseyrail network outside of peak hours 06:31 - 09:29. Merseyrail has over 40 free park and ride car parks for passengers to use. Apply at a Merseytravel Centre. Connecting services. Travel direct from Sandhills station to Anfield or Goodison Park on match days with Soccerbus. g. Car Parking: 83 spaces. However, some services may still be cancelled or delayed. You can choose to stay on the ferry and enjoy a 50 minute long cruise or hop on and off when it docks at Seacombe where you can alight for Spaceport. com to get your tickets. Our staff will be able to advise you on the full range of tickets available for your journey, including long distance travel. Looking for information about Merseyrail? Check out our Merseyrail map, popular routes, destinations, and buy cheap train tickets with Trainline. When station is unstaffed p lease purchase tickets at an automatic ticket vending machine before you travel. We’ve partnered with Merseyrail to give away free rail travel on Fridays for our BID Levy Payers working in Liverpool city centre. Cycle Racks 24 spaces. Forget paper season tickets, use a MetroCard and buy your Merseyrail Only Railpass online in a few simple steps. Our team can also provide information on ticket refunds, disabled assistance and group travel. Merseyrail are partnering with Liverpool BID to offer FREE rail travel on the Merseyrail network every Friday for 6 weeks from 17 May to celebrate their Get That Friday Feeling campaign. Arrivals. Check when you can use a Railcard here. A subsidiary of the consortium between Serco and Abellio, Merseyrail offers train service throughout the Liverpool City Centre area, the suburban area, and the rest of Merseyside. Child (5-15) Adult (16+) Find times and prices. So why not keep fit and save time, money, hassle and stress while you are at it. Car. Over 100,000 passengers utilize the network weekly New Brighton line: Services are currently running as scheduled. Call our Customer Relations Team on: The office is open Monday to Friday from 07:00 to 19:00hrs. So that we can do this quickly, you will need to send us a copy of your proof of purchase using the ‘attach’ function Departures. The following facilities are available at this station. 31 - 09. The offer is valid across all train operators in England, Scotland and Wales Please note that all images of tickets will be subject to review and you may be contacted to supply the original ticket to us by post. Staff are available to help you 15 minutes before the start of service and 15 minutes from the end of service. 30. Assisted Travel. £6. If your journey crosses from the Merseyrail network to other rail operators networks, please contact our Customer Relations team to arrange your group travel discount at least 7 days in Ticket offices at Merseyrail stations will remain open as they are currently, offering you help and advice as you travel around the network. 13:000h39. Using contactless validation technology you can then tap your MetroCard to go through the station ticket gates. Visit your nearest Merseyrail booking office and ask for either of the two stadiums when buying your train ticket. Whether you're travelling for business or pleasure, use the quick links below to find the information you need. Get in touch at info@liverpoolbidcompany. Plan your train journey with Merseyrail | train times | stations | tickets Due to flooding on the railway at Hooton, the Chester & Ellesmere Port lines are disrupted. That means you could save hundreds of pounds*. If you are unsure of how many areas your journey passes through, use our Journey Planner to calculate the cost of your ticket. You can buy Solo tickets at any Merseytravel Centre and from PayPoint retailers, Merseyrail Only Railpass Tickets are available from any staffed Journey planning resources. There are car parking facilities at over 40 stations across our network that can be used free of charge. Here at Merseyrail all our employees are committed to living our values and behaviours day to day to ensure we provide the best possible service to our customers. Car Parking 136 spaces. There is a £10 charge for your first Over 60s Travel Pass. A range of national Railcards can be used to get discounts on selected Merseyrail tickets. You can continue your journey to Preston from this station. 45 for '1 area' and £5. Car Parking: 270 spaces. Whether you book in advance or not, our friendly team are here to help. Buy your ticket as normal at the station and all you need to do is touch your contactless credit, debit or prepaid card or device over a reader to pay for your travel. You can still buy tickets up to and including 4pm on Sunday 21st July 2024, these tickets can still be activated and used for travel across the City Region transport network during this period. Contactless payments on Merseyrail Merseyrail customers can now make payments of £100 or under, using contactless technology at our ticket offices. Solo tickets can used at any time of day, on any bus service in Merseyside, no matter who operates it. The admission fee is £8. Destination Merseyside is your guide to the locations and events taking place within easy reach of the Merseyrail network. The Merseyrail Byelaws help to achieve this and we ask that all passengers consider and adhere to the byelaws when travelling on the Merseyrail network. Renowned for its diversity and friendliness, the show constantly surprises and has visitors returning every year. Weekly, Monthly and Annual Railpass season tickets are available from all staffed Merseyrail stations. Season tickets are available for regular travel discounts. For example, a Southport to Liverpool Central return ticket costs £8 but a Day Saver price is £5. Adult fares range from £4. Minor disruption. Visit this page to view the range of different Merseytravel Tickets for sale; Merseytravel tickets include Railpass, Saveaway and Season Tickets. To claim this please complete the below form within 28 days of the industrial action taking place and please retain your ticket if it has expired, until your claim is resolved. The Mersey Tunnels Tour is an opportunity for you to see a part of Liverpool like you have never seen before, so don’t miss out. 29am. The Merseytravel Over 60s pass allows you to travel anytime except in peak hours; 06:31 – 09:29 Monday to Friday. Please note, that you may be asked for ID as proof of age Soccerbus. Contact Joe via email or phone jdavies@merseyrail. A small number of free car parking spaces are at the front of the station. If you lose your Railpass or it has been stolen, we can help to arrange a replacement. Adult (19yrs+) £4. From spectacular cultural events to guides on day trips, it has everything you need to explore this amazing part Use the Merseyrail Ticket Calculator to find which ticket is best for your journey. Check status by date: Update. See all trains. Outside of these hours, including all day weekends and Bank Holidays you can hop on and Step Free Access Rating: A. Ticket Information where to buy tickets long distance tickets ticket on departure apprentice travel soccerbus free travel contactless payment. 9 inches) Local Taxis: 0151 427 2727, 0151 709 4646. In another move designed to improve the customer experience, Merseyrail, supported with funding from Transport for the North, has installed over 180 Platform Validators (PVAL) at 66 stations across the Merseyrail is partnering up with Liverpool ONE to offer you a family day this May half term! This fantastic giveaway includes a family ticket to the newest attraction The Upside Down House, as well as a £100 Liverpool ONE Gift Card, a Pizza Express FREE family meal. Cycle Racks: 68 spaces. Car Parking 311 spaces. Railpass is a season ticket for regular travel on trains within Merseyside (and beyond towards Chester, Ellesmere Port and Ormskirk). 7 inches) Merseyrail is committed to making your journey not only the safest in the country but the most enjoyable. Failure to do this will result in your claim being rejected. 7 inches) Local Taxis 0151 200 1000, 0151 355 1122. Available to purchase online, or at your nearest ticket office The Best Way To Book Bus and Train Tickets. Starting 17th May for 6 weeks, our businesses can get free tickets for commuting to the city centre each Friday. Check trains. Simply park at one of our park and ride sites, buy your ticket and hop on the train, which are every 15 minutes. Although it covers as many journeys as you want for 1 day, it often works out cheaper than a return ticket. org is the Merseyrail Only Railpass, see details below. The Flexi-ticket will be issued as three separate tickets for you to use in a 7 day period. Cycle Racks 10 spaces. Step between platform and train: 201 - 400mm (7. 7 inches) Local Taxis 0151 546 5555, 0151 546 4444. Need train tickets for Merseyrail? Full details on train timetables, email and phone contact numbers, restrictions, and rail engineering works. All of our UK train times pages show the first and last train times for the day. Child Return - £ Merseytravel works in partnership with central, regional and local government, the Local Enterprise Partnership, public transport operators, other passenger transport executives, community groups, the business community and member of the public. 7 inches) Local Taxis 01704 537 777, 01704 531 000, 01704 535 050. Visit the ticket office of your nearest staffed Merseyrail station to buy any of the tickets detailed within the Tickets & Passes section of our website. 7 inches) Local Taxis 0151 298 2222, 0151 922 7373. We now have over 2,000 secure cycle spaces which you can use FREE of charge. Compare ticket prices, use the ticket calculator, buy online or find more information on where to buy your tickets. The Apprentice Travelcard for 19 – 24 year olds. Wirral line. 29 Monday – Friday). org / 07739445341 to discuss the travel scheme further. 70. You can apply at a Merseytravel Centre. Secure Cycle Parking 16 spaces. We aim to support customers at every stage of their journey The Merseyrail Flexi-Ticket is available to buy from any staffed station and ticket machines and will be provided as paper tickets. Day Saver ticket prices. Mtogo offers a range of supplies for your journey, such as magazines and newspapers. 7 inches) Local Taxis 0151 526 5050, 0151 924 7373. Merseyrail & TrainPal. Please Note: Saveaway tickets are now only available on MetroCards. Plus, you can grab yourself a Costa coffee or a great value meal deal from the choice of refreshments Mar 18, 2021 · Merseyrail Only Rail Pass The ability to have more than one card linked to an account (e. Northern line. Complete the form below, providing us with the details needed and we will process your claim. The Old Hall Street entrance is open Monday - Friday to serve our commercial district, however it closes each weekday at 7pm and is closed of a weekend. However, if it is paid within 21 days The calculator below will tell you which Area and Zone ticket you need when you are buying a season pass. 7 inches) Local Taxis 0151 201 0001. If there are any on the day problems, Merseyrail staff or the bus supervisor will arrange alternative transport. If you don't have one, pop along to a Merseyrail station or a Merseytravel Travel Centre where staff will issue one for just £1. Make as many journeys as you want in the zones and Make as many journeys as you like throughout the day with our Day Saver ticket. 15. Please do not destroy the ticket until we have contacted you to confirm whether you are entitled to a refund, compensation or otherwise. Using Merseyrail is a hassle-free way to travel. Chester station (CTR) 13:39James Street (LVJ) $141One-way. From the 17th July, changes to the National Penalty Fare scheme means the amount fare-evaders will be charged, including those caught on the Merseyrail network, is increasing. At TrainPal, we'll show you where Merseyrail can take you and how to book the best value fares for your journey. Cycling To Our Stations. Merseyrail’s longest serving member of staff has been recognised at a special awards ceremony after clocking up an astonishing 53 years at the rail company. To find Merseyrail tickets, simply start a search above, and we'll show you the best available journey times and prices. Southport Flower Show, which is celebrating its 100th anniversary, is back on 15 - 18 August 2024. Car Parking 418 spaces*. View or download our train timetables for the Northern line and Wirral line, plan your journey and see service updates. Cycling to our stations has never been easier. Bache is an unstaffed station, please purchase a ticket from the automatic ticket vending machine before travelling. Learn more about travelling from Skelmersdale to Liverpool. 7 inches) Local Taxis 0151 298 2980, 0151 708 7080. Step between platform and train: 0 - 200mm (7. However if you have an enquiry that needs a quick response, please call us on 0151 555 1111 or contact us via Twitter using @merseyrail. Please see below these values and an understanding of how our employees will deliver them. Find train times and ticket prices for Merseyrail train services. No evening peak travel fares apply. This should be attached to the form when making your claim. Valid for unlimited travel on the Merseyrail network, including all day, weekends and Bank Holidays, apart from at peak travel times Mon-Friday - 06. Most Merseyrail trains follow a standard Monday-Friday and weekend service timetable, however, there are sometimes alterations to these times that could affect your journey. You can also travel to Liverpool ONE with a FREE Family Ticket rail voucher. Merseyrail stations (Merseyrail Only Railpass Tickets) For further support or queries, you can call our Customer Services team on 0300 131 2881 or via email on [email protected] . Your refund will be calculated from the day after you have submitted the online refund form and the amount due to you will be based on the amount of time left on your ticket. Due to buses being unable to access certain roads in Liverpool city centre, rail replacement buses will no longer stop at Liverpool Departures. Our Passenger Charter sets out the refund rules for each type of ticket that we sell, a copy of the charter is available in the FAQ tab below. Car Parking 3 spaces. Age. Adult Single - £2. 9 inches) Local Taxis 0151 427 7909, 0151 486 7777. Each group must include at least one adult. 00. Refunds and Compensation. Merseyrail are working in partnership with the Liverpool City Region Combined Authority to develop a tap-and-go ticketing system. children’s tickets added to parent's accounts). Staff are available to help you from 0605 to 1400 hrs Monday to Friday, the station is unstaffed for the rest of the time. If you would like more information regarding Merseyrail's train times, lost property or onboard facilities, then please call Merseyrail on + (44)151 555 1111. David Hunter, now aged 77, began working on the local train network in 1970 just one year after steam trains were phased out of service. Share your thoughts and experiences every time you travel to help us shape a better network for you. We will be sharing more details of these exciting developments as we get closer to tap-and-go launching on the Merseyrail network. Trains on all of Merseyrail’s Northern line services will run to a slightly amended timetable to provide the best possible service to those attending this iconic event. Young Person’s tickets are now available for 16, 17 and 18 year old's offering better value and more affordable travel. MetroCard. Car Parking 174 spaces. We are also working with local authorities to enhance cycle routes to and from our stations to help keep you safe. Southport line: Following an earlier welfare incident, services on all lines are returning to normal. Journey Planning Network Map Tickets & Passes Ticket Calculator Destination Merseyside Great places to visit Events Things to do About Merseyrail News Commerical Opportunities Media Careers Help & Support Contact Us Refunds and Compensation Lost Property Frequently Asked Questions Departures. Station Details. Mersey Rail. You can buy your Merseyrail ticket, as well as long distance tickets, and get information and advice from the friendly staff at our Mtogo convenience stores. Accessibility Network Map. Email Joe Davies. 7 inches) Local Taxis 01695 573 333. 80. Use our ticket finder. 31-09. If you need assistance with your Merseyrail journey, our team are here to help. Day Saver tickets from £4. The date of travel must be written on the ticket before you start your journey. Railpass is valid for travel at any time of the day and on any You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. Alternatively, call our local rate number which is 0151 555 1111. Rail Replacement Bus Stop Map. 45 (off-peak) Discover everything the Liverpool City Region has to offer with our Day Saver ticket. Rail Prices (purchased at the station with your train ticket) Adult Return - £3. 7 inches) Local Taxis 0151 512 5222, 0151 201 0001. Or simply complete the enquiry form below if you would like further information via email. If you are unable to travel on a strike day you will be entitled to the equivalent of a day’s travel in the form of a refund. Step Free Access Rating: C. MetroCards are available to buy from any staffed Merseyrail station for a one off £1 cost. These works can take place at various locations and can mean replacement buses are provided instead. Young Person (5-18yrs) £2. 7 inches) Local Taxis: 0151 355 1122, 01244 34 34 34. Use our Station Finder on the top right The train tickets currently available to buy on www. The daily River Explorer Cruise runs year-round and includes an on-board commentary describing the inspiring sights you’ll see from the ferry’s deck. If you feel you deserve a refund or compensation, please let us know. To claim a FREE family ticket of up to 2 adults and 3 children, simply fill out the form below by 12pm on Monday 27 May. A Flexi-ticket without the date filled in A Day Saver ticket is valid for unlimited travel on the Merseyrail network excluding peak hours (06. Tickets will then be emailed that afternoon are to be used on Tuesday 28 May only. The Over 60s pass can be used at any other time including all day on Station Details. Secure Cycle Parking 40 spaces. Check out our Railpass, Trio pass, corporate travel and GEM pass for students. Valid for unlimited travel on the Merseyrail network, including all day weekends and Bank Holidays, apart from at peak travel times Mon-Fri, 06:31-09:29am. 7 inches) Local Taxis 0151 298 2980. Available to purchase online, or at your nearest ticket office, in advance or on the day. Umbraco Forms requires a validation framework to run, please read documentation for posible options. Merseyrail are partnering with Southport to offer FREE rail travel on the network for families on Tuesday 28 May 2024. Staff are available to help you 15 minutes before start of service and 15 minutes from the end of service. Line types. 95 for 'all areas'. Tickets will then be emailed that afternoon, to be used Enjoy unlimited travel on the Merseyrail network outside of peak hours 06:31 - 09:29. Apprentice Travel. Southport Flower Show offers gardening inspiration, specialist food, celebrity guests, entertainment and much more. Before you buy your ticket online you will first need a Smartcard (a MetroCard). We recommend that you check the rules Trio Ticket. 00 and the tour is suitable for children aged 10 and over. Merseyrail Ticket Offices. Young People (aged 15-18) can travel for 50% off the adult price. Y ou must complete the application form and take it, together with your supporting evidence and the £10 fee to your nearest Merseytravel Centre . Most services across the country are stopped between around 01:00 am and 05:00 am each Saveaway tickets are valid on buses, trains and Mersey Ferries* in in either one area or all areas across Merseyside. The calculator will also work out the best value ticket for your journey based on your start and destination station, whether you are travelling on or off-peak and how many days a week you travel. The Merseyrail Only Railpass gives you unlimited travel and you can buy one to cover a week, a month or even a year. Step between platform and train: Over 400mm (15. . Please check the link for journey planning information. West Kirby line: Services are currently running as scheduled. To apply for our Cycle Scheme click here. 45 (off-peak) Make as many journeys as you like throughout the day with our Day Saver ticket. The area is split into a number of zones and areas, so a Railpass is sold for the specific zones or areas through which the regular journey is taken. We aim to deliver a world class customer experience for everyone who needs assistance during their journey with us. Group Travel tickets can be purchased from any of our staffed stations either in advance or on the day of travel for journeys between stations on our network. Departures. Merseyrail in the Community. 30am and can be used throughout the day for unlimited travel on the Merseyrail network and Northern, Wirral and City line trains within the Merseytravel boundaries. The MetroCard uses contactless validation technology so you can just tap through the station ticket gates. A rail travel voucher entitles a family of up to 5 (2 adults and 3 children aged 5-15 years old) to make one return journey between any origin station and one of the four Liverpool City Centre stations (Liverpool Central, James Street, Moorfields or Lime Street Low Level) on the Merseyrail network free of charge. A Penalty Fare is £100 plus the price of the full single fare applicable for your intended journey. Read more. Read on to check timetable changes and how to jump the queue by booking your tickets in advance at your nearest Merseyrail station. Notice: Amendments to Southport & Hunts Cross lines - The tour will take approximately 2-3 hours and is held on a Tuesday, Wednesday, Thursday, evening at 5pm and Saturday mornings at 10am. Racing doesn’t happen every day, so when it does, it’s always a special occasion, especially at Aintree. If you no longer need your ticket you may be able to claim a refund. If you find a suitable trip, you can go ahead and get your Merseyrail ticket A Family Ticket can be used for a family of up to 5 for just £13! It covers 1 or 2 adults travelling with children aged 5-15. Car Parking 275 spaces. Railcards are not valid for use with this product. metro-smart. 95. The Northern and Wirral lines can both be accessed from this station. To make use of this scheme, you will need to show your Ukrainian passport and a boarding pass or ticket showing your arrival into the UK. You can continue your journey to Wigan or Manchester from this station. Cycle Racks 16 spaces. We will contact you if we need any Departures. ks ip xw gr qo ir ad lx rz dm