Repair link ealing council. We Ealing Council is required by law to do a yearly gas safety check for all the homes it manages. These companies often cold call, drop leaflets, or use social media, claiming to be . You can easily report broken street lights, missed bin collections, abandoned vehicles and more. The quickest and easiest way to access council services is online via My Account. They are responsible for tenancy queries, internal repairs and external grounds maintenance. There are links where you can find everything you need to know about Ealing Council Repairs Complaints. login-based identifiers, randomly assigned identifiers, network based identifiers) together with Find information about how to report a repair for your council home and what repairs we are responsible for. The council is excited to announce Ealing Climate Week, centred on the theme of Better Living, taking place from Saturday 20th to Sunday 28th September 2025. Link different devices In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance Information on Repairs - council property Damp and mould Emergency repairs Gas servicing Heating repairs Housing repairs scams How long it takes to repair Repairs to empty council The council is responsible for co-ordinating and carrying out roadworks in the borough, including: road resurfacing footpath renewal street lighting repairs routine highway maintenance like There will be some changes to council services, and some will be operating at different hours over the Christmas and new year period. The latest Housing Ombudsman report on Ealing Council has partnered with the Greater London Authority (GLA) and their partner Everwarm to deliver energy efficiency upgrades to homes through local Home Upgrade Grant Phase 2 What happens next We will email you with confirmation of your repair appointment. Advice Link Tailored advice for residents in the London Borough of Ealing. Minimal lettable standards: Store and/or access information on a device Cookies, device or similar online identifiers (e. Our Repairs Policy ensures homes are safe and well-maintained. Ealing Council, Key contacts to report an issue To report: a repair that the council is responsible for telephone 0800 181 744 or 020 8825 5682 an emergency or to make an insurance claim you will need to The key benefit desired by Ealing Council was to improve the customer’s experience of the repairs service. A SCHOOL uniform swap, advice on cutting energy bills, repair cafes and a cycle ride through the park are some of the events lined up for the first-ever Ealing Climate Week. Please check view repairs for updates. Tenant feedback highlights recurring complaints: Ealing Council awards Axis Minor Voids and Reactive Repairs and Maintenance contracts Reactive Repairs and Maintenance In 2024, Are you homeless or at risk of homelessness? If you are homeless or at risk of homelessness and you wish to apply for assistance from Ealing Council, you can register an application with us. You can report, pay, request, apply and book a range of services 24/7 and you can track and monitor your A new training workshop taking place next month (9 October 2025) at the Greenford Road Reuse and Recycling Centre will offer unemployed people in Ealing the chance to gain Information about grants, financial assistance and funding for repairs and adaptations to private and council housing. Information about grants, financial assistance and funding for repairs and adaptations to properties. Rent useful household items from your local high street from mid-June 2024. After witnessing the struggles tenants face in Ealing with disrepair issues, we decided to step in and offer expert legal support. What Is Housing Disrepair? Housing disrepair refers to when a property has fallen into an unsafe or unhealthy condition due to a lack of maintenance or repairs by the landlord. They provide a 24/7 Information on Your home Building and fire safety for council tenants and leaseholders Door entry key fob Repairs - council property Ealing Council Your home information RSS feed Request a repair to a council property to your local council - urgent problems, Right to Repair, health, safety, security Under the Housing Grants, Construction and Regeneration Act 1996, Ealing Council, has a statutory duty to provide Disabled Facilities Grants (DFGs) to applicants who qualify. These repairs are not usually our responsibility but may be carried out to help those with special needs. Before a transfer can take place your new Do not complete this form: If you are a council tenant and need to report one of the following problems on a housing estate this must be done in My Account. Equipment Equipment like Ealing Council manages thousands of homes in the London borough of Ealing and is legally required to maintain them in a safe condition. You may be eligible to make a housing disrepair claim in Ealing if you’re a tenant living in a council or housing association property, and your landlord has failed to repair issues that affect Tenants can get a decorations allowance at the start of their tenancy, if the property needs redecorating. Other council housing contacts Monday to Friday, 9am to 5pm Do not complete this form: If you are a council tenant and need to report one of the following problems on a housing estate this must be done in My Account. To report out-of-hours emergency repairs, including lift repairs, call 0800 181744 from a landline or (020) 8825 5682 with a mobile. We take care of most repairs within your home and in communal areas. This can include: communal door entry not working insecure front door leaks lift breakdown no heating and hot As a tenant you are responsible for reporting repairs to your landlord, and you must let them in to inspect or fix problems. They also handle major repairs to avoid any legal action. Our contractor will call you if they need to change your appointment. Introduced in order to improve property conditions and management standards in the borough's privately rented homes. Blocked bin chute or problem Link different devices In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance Claim farming This is another scam where fake companies encourage residents to make claims for repairs. Rent payments 24/7 payment line: 0208 825 8346 Pay your rent online or contact your income officer Repairs and maintenance Report communal and home repairs online Telephone: 020 A Freedom of Information (FoI) request has revealed that Ealing Council had the most housing complaints in the year of 2023/2024 in London. As well as increasing efficiency levels for the organisation, We also carry out a yearly condition survey of all council maintained pavements and roads. The Repair & Reuse event, organised by Ealing Council, in If you are a leaseholder and need to report a communal repair, please use this form unless the matter is an emergency, in which case please call 020 8825 5682 or 0800 181744. If you are a council tenant and something is broken or not working properly in your home, you can request a non-emergency repair online. In some cases, this allowance is also given after repair works have been done. This year we are The quickest and easiest way to access council services is online via My Account. An independent highway inspector notes and measures any defects in each section of pavement An Ealing resident had "expressed suicidal thoughts' after waiting three years for Ealing Council to repair a leak in their home. The emergency management service prepares the council, working closely with partners, to respond to, and recover from, civil emergencies and internal disruption. Our contractors will send you a letter to arrange an Information on the services provided by the council, and how to access them. Check what we repair before asking us to repair Use this form to tell us about a repair you need to your home. telephone: 020 8786 1200 email: ealing@tbrown. This is a health and safety requirement. It tells you what we need to know so we can complete your repair and what repairs you must do. My Account gives you the ability to track your complaint and monitor Get repairing this London Repair Week, 11 to 17 March, with the council's zero waste maps and lots of events taking place across the Information about grants, financial assistance and funding for repairs and adaptations to private and council housing. This will send a password reset code to your email address. The repairlink number Do not complete this form: If you are a council tenant and need to report one of the following problems on a housing estate this must be done in My Account. It is the 3rd largest London Borough in population, and 11th What you can expect from usWhat you can expect from us To receive a repairs service where we: answer calls to report repairs promptly where possible, and if we cannot do this: tell you your Thank you for your contacting the Freedom of Information team for Ealing council. Other help information My Account FAQs Council tax help Housing benefits and council tax support help For any other My Link different devices In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance The purpose of the code is to enable landlords, such as the council, to review their current complaints procedure and performance in relation to social housing tenants and to identify small repairs (through the Handyperson Plus Repairs - HPPR) energy efficiency measures hospital discharges trips and falls prevention works home safety checks boiler and heating Report a private housing issue Use this form to report issues related to a privately rented property. You can also save time by the council's complaint's procedureThe quickest way to make sure your complaint is dealt with is to raise it on My Account. We cannot Library of things (rent, repair, swap or share) Why buy when you can rent, repair, swap or share. Ealing Council is responsible for collecting the rent, cleaning the internal areas of the blocks Information about grants, financial assistance and funding for repairs and adaptations to private and council housing. Which area of advice are you looking for? Information about grants, financial assistance and funding for repairs and adaptations to private and council housing. This form How we are performing across housing services, repairs, safety, and complaints. The borough’s new reuse and repair site, ReActon, is inviting residents to a special event offering free repairs. The repairlink number If you are a leaseholder and need to report a communal repair, please use this form unless the matter is an emergency, in which case please call 020 8825 5682 or 0800 181744. You can find information on repair responsibilities in our tenant repairs handbook or leaseholder repairs guide. Always be cautious of anyone asking for money to complete a repair or claiming to Ealing Council has occupational therapists who can assess your needs and if you qualify under the Care Act, can recommend special equipment and adaptations. You can report, pay, request, apply and book a range of services 24/7 and you can track and monitor your Almost 110,000 residents and businesses are signed up to use My Account to engage with the council, improving lives for residents. If your landlord does not carry out the repairs, we can contact them to Dropped kerbs, gully cleaning, road resurfacing, pavement renewal, highways maintenance and enforcement, road marking, roadworks, street lighting, and street signs. Blocked bin chute or problem information about how repairs are carried out to council housing and how to report a repair Information on the services provided by the council, and how to access them. Introduction This policy covers Ealing Council’s corporate complaints process. Provide as much detail as possible to help the council’s investigation of the issue. We have Leaseholder repairs and responsibilities Major works Management and administration fees Renting out your property Report a communal repair (for leaseholders) Report a new-build Ealing Council The London Borough of Ealing is a London Borough in west London, England, and forms part of Outer London. It shows the council received Ealing Council directoriesCreate profiles for personalised advertising Information about your activity on this service (such as forms you submit, content you look at) can be stored and Ealing Council offers a repairs service for elderly, disabled, or vulnerable tenants. Over the years, our team has built a strong reputation for What the council can do if the landlord is not carrying out repairs? If your landlord is not carrying out repairs you can speak to the Regulatory Services Department. This policy explains how we will do this and what you can expect from us. Report problems or request services directly to us online. g. Ealing Council is responsible for collecting the rent, cleaning the internal areas of the blocks The voids and disrepairs team makes sure properties meet current standards once a tenant leaves. The social care emergency duty team (EDT) responds to out of hours referrals where intervention from the council is required to protect a vulnerable child or adult, and where it would not be Information on Repairs - council property Damp and mould Emergency repairs Gas servicing Heating repairs Housing repairs scams How long it takes to repair Repairs to empty council They are responsible for tenancy queries, internal repairs and external grounds maintenance. Request Ealing Council Perceval House 14-16 Uxbridge Road Ealing W5 2HL Follow Us Useful Links Terms of website use Using this site safely information about how repairs are carried out to council housing and how to report a repair 1. It sets out the stages of the complaints process, required timescales and who should be involved in handling Image: Fly-tipping; Photograph The Chiswick Calendar library Lib Dems criticise what they describe as poor performance from Ealing Find information about how to report a repair for your council home and what repairs we are responsible for. information about how repairs are carried out to council housing and how to report a repair Dawn Kent-Payne, Assistant Director, Housing Asset Management provided the Panel with a presentation which updated them on the future of the housing repairs service. We collected information about Ealing Council Repairs Complaints for you. Grants The Major Works Service Standard and the Repairs Service Standard sets out what you can expect from our housing services in relation to response times and the standard of service you Ealing Council is responsible for street lights on public roads, parks and some roads on housing estates. Use this form to tell us about a faulty street light, zebra crossing light, lit road sign or Information on Your home Building and fire safety for council tenants and leaseholders Door entry key fob Repairs - council property Ealing Council Your home information RSS feed Top tips on avoiding repairs scams If you arranged a repair through the council, you will not be charged. All NEW requests for information will be logged and processed during office hours. Responsibilities of asset management department As a Landlord, the London Borough of Ealing is legally obliged to repair and maintain its properties and keep properties in a good This handbook is for council tenants and it gives information about your repairs service. com You can also call the council’s repairlink on 020 8825 5682 and choose option 2 to speak with our gas contractors. A ‘council stock transfer’ means that you change from being a secure tenant of the council to an assured tenant of a registered social landlord. Find information about how to report a repair for your council home and what repairs we are responsible for. Blocked bin chute or problem Link different devices In support of the purposes explained in this notice, your device might be considered as likely linked to other devices that belong to you or your household (for instance 7. bhhgr ijyg ldnejj cgluvhj mtcgo ocak ukheph waofkpxjg kxs pwzni